LaherbReviews of laherb.com

They are well suited to take your money, but not deliver product or answer phone calls or emails. What a shame. Earthday order. Zero results, save the payment from my bank account.

UPDATE****** I gave one last ditch effort to contact the company again. A female answered. I was told they are having supplier issues and are offering a cancellation to me. I agreed to cancel. I was told it would take 7-10 business days to receive. I did receive the cancellation email and also a notice from “Shop” that my card has been refunded. I wish ZERO was an option!!! Placed an order April 16, 2025. They took payment. I still have not received my order. I have called several times and left several messages. No return call. I sent several emails and NO RETURN EMAIL. I just tried calling again and still being sent to vm. I AM TURNING THIS TRANSACTION OVER TO MY BANK'S FRAUD DEPARTMENT! The reviews have been awful. I placed an order after speaking to a company representative who answered my questions. It seemed legit. But now, no contact from the company. PLEASE DO NOT ORDER FROM THIS COMPANY

I placed an order that was over $200 multiple items on 3/26/25 and t 4 weeks since I ordered, I have neither an email about the status of my order nor received my order. I contacted them via phone which only led to a full voicemail. I emailed 3 times to no avail. This fake/ghost company needs to be reported. I have no recourse to pursue legal action against this company.

Hi all, Just wanted to share my experience in case anyone else is going through something similar. I finally got my refund after about two weeks of battling with this company. I placed an $85 order in early February and waited until early March—mainly because I saw a delay notice on their website, so I gave them the benefit of the doubt. I sent a couple of emails during that time but got no response at all. Toward the end of March, I started calling—many times. Finally, someone picked up. A woman answered, put me on hold for several minutes (honestly felt like she was hoping I’d hang up), then came back with some kind of offer. I said no, firmly—I just wanted my refund. She put me on hold again, then told me she had processed it. While still on the phone, I checked my email. All I got was an order cancellation notice that said: “Order LA********** was canceled at your request and your payment has not yet been refunded.” I told her that wasn’t a refund confirmation, but she insisted it was and told me to wait 7–14 days. Please be cautious—what she said was not accurate, even though she sounded polite. I waited another 10 days—still nothing. I even checked with my bank. No refund. So I called the company again. After my ninth call, she finally answered. She said she didn’t know why it hadn’t gone through the first time. While I was still on the call, I finally received a proper refund confirmation—and yes, this time it was real. My money is finally back. DON’T GIVE UP. THAT’S YOUR MONEY. DON’T LET THEM TAKE ADVANTAGE OF YOU.

I had to dispute this charge, been waiting for weeks for my order, emailed them twice needed at least a confirmation on shipment, no one answered, this is ridiculous, don't order from them.

I see, I am not alone. Paid $80 (25/2/7) and (4/16) waiting. Lesson learned, check reviews before you buy ... But It was my second order, first was nice and smooth, ech

I placed my order in 12/2024. I received a shipping notification but no tracking information. After several calls and unanswered emails, I spoke with a woman who assured me that they were just waiting for one more item to complete my order. She said she could send the other 5 items and the remaining herb when it came in. That was in February, and I still haven't received ANY of the items.

I placed order Jan 2025, I cancelled the order as they were not responding with tracking information. They sent the product anyway. I refused package. The tracking shows no movement on package since 1/27/25. They promise refund when the package arrives. It is now April. I have asked them to check their warehouse and consider calling usps to find out why the package is not moving. Still waiting for refund. Multiple requests sent. Filed complaint with BBB and they did not respond to them. I will never purchase anything from them again. The tracking shows refused and turned around to ship back to them. They should have just issued refund by now. I am quite sure they have not checked their warehouse or called usps for inquiry.