LaherbReviews of laherb.com

Well I made my first order with this company and it took them 21 days to send my order, then I order again the same thing thinking it was just a one time thing ,now it's been 2 months and I still have nothing.. I have sent a email and nothing.. I'm very upset that I can't cancel my order at all.. they just take your money and that's it.. I'm sticking to Amazon and other herb company's from now on..sorry la herb you have a lot learn when it come to keeping returning customers happy..

Let me Begin by saying the first time I ordered it was during the wildfires so when I inquired as to why I didn't get my order cuz usually when you get 2 days shipping you get your product in 2 days I did not know their policy is one to five days processing then the shipping time that's fine with the LA wildfires that delayed the USPS as well as l a r so turn out to be 3 weeks no big deal so I'm on disability I get paid monthly so a week goes by I turn around and order again that's February 14th I've yet to receive my order now keep in mind that I've sent them numerous emails between both orders and the first time they answered my email to explain the processing time they never answered an email after that and now on this order I sent them like four or five emails nothing now I'm just demanding a refund because I thought their prices were so great I mean I buy poppy seeds they were 1055 a pound I found a site that gives them at 6:55 a pound and it's the same quality and they turn around and ship within a week so anyway I don't know what their excuses this time but I mean it's been almost a month and I haven't even heard from these people and it's constantly shows my order paid but unfulfilled I would never order from these people again..

Same as everyone else. Ordered, nothing ever came, nobody responded to emails. Had to chargeback through my bank to get a refund

Update to my order from La Herb that I placed on 2-9-2025. Here it is the 28th of February 2025 and I still haven’t heard from them, received my order or anything. Okay. Update to my update. Finally received the order on 3-17-25. No email or anything just a sudden notification that it had been delivered. Product looks good.

DO NOT BUY FROM THIS COMPANY. They are scammers. I ordered $60 worth of herbs on 2/6/25 and three weeks later it hasn't shipped. I've emailed them multiple times and called but was put on hold for 10 minutes. Called back several times, no answer. How are they still getting away with this and scamming so many people without repercussions?

SAME STORY AS EVERYBODY ELSE NO RESPONSE TO EMAILS, NOBODY RETURNS CALLS, NOBODY SHIPS PRODUCT $80 DOWN THE DRAIN. I HAD USED THEM 2 YEARS AGO AND RECEIVED MY ORDER VERY SLOW, BUT NOTHING LIKE THIS. A COMPLETE SCAM NOW.

As stated by so many, I should have checked reviews before ordering. La herbs is a scam, please people don't send them any money (you'll never recover it). I ordered in January and never received a tracking number or anything. Called numerous time and always got a recording. Left many messages but never received a response back.finally after many attempts a lady answered and I told her to cancel my order, she ask that I give them another week to ship my order and I foolishly agreed. I have heard nothing but crickets and I'm out over 100.00. These people are nothing but scammers. Please don't do business with them.

UPDATE: I FINALLY RECEIVED MY ORDER TODAY! So it's probably what I was saying in my original reveiw below, they did expect to be a busy / successful as they are and they can't handle the load. They just need help with customer service and quality control making sure each order is being addressed. Original Review: should've checked here first but i never have problems with herb companies. this one on the other hand terrible. purchased made on 2/6/25 label wasn't created til 2/12/25 and NOTHING ELSE since then. Not even and update email. So it is indeed looking like a scam OR an extremely disorganized business who does not know how to do business! and im in la this should've taken a few days tops it's the sole reason i went with them over others. damn near a month, no product, no communication! UNACCEPTABLE!