LaherbReviews of laherb.com

I order from this company a week ago , nobody answers phone , and nobody returned my emails , will call my bank and see what they can do so I can be refunded

After 17 days without receiving my order or any reply to my email inquiries I called today on a friday. I was on hold for 40 minutes and then after actually speaking to a woman ( pleasantly disarming) she put me back on long holds 2 more times. 1 hour when done and she promised it will go out Monday. Then I found these reviews. I will update if and when I receive product. Okay it didn't go out as promised. Finally received product two weeks after that call.

La herb.com has not responded to my phone call or email. I wish to return an unopened product (bilberries). I was not alert in ordering a single ounce of dried bilberries listed on website for $16.29 (with 20% discount that brought final product total to $13.03. In viewing the size of package on arrival and realizing the exorbitant cost, I regretted my ordering and requested to return but now read there's a policy of no returns. I won't pursue them any longer, as it seems futile. But wish to alert others by posting this. I later ordered bilberries from Northwest Wild Foods and am pleased both by the product and its cost, and the standards this company provides of product and process (including certified organic). I paid $29.99 for one pound. Thank you for posting this.

As others had said no one calls or emails back. They printed out a preshipment for usps when asked what was going on with order. Finally canceled on my credit card. I waited 5 weeks but after reading reviews. That I should of read first. I decided that was the best option. Funny thing is I hate ordering on line. I should of stayed with my gut and just paid more locally. Will be my go to from now on. I do not know how they stay in business. Fyi we need to make a system that you can give negative stars

No product and no replies for 6 weeks. (Although they immediately cancelled order when asked but did not send refund). You cannot reach anyone....DO NOT order from these people!!! Have reported to numerous agencies. Do not deserve even 1 star.

I made an order last month have gotten absolutely nothing. I have emailed them several times nothing. They charged mr right away and delivered nothing. I am disputing through my credit card company. Save yourself time and hassle just don't do it.

If I could give them -00000 stars, I would. I placed my order on April 24, 2025. Today is May 14, and they’re ghosting me. Nobody answers the phone, the chat is useless because it just tells me to email them — and nobody replies to emails either. It’s completely disrespectful, and this company should be reported ASAP. How do I report this?

Ordered over two months ago with no update on shipping. No answer when called or emailed. Such a scam!!! Reported them to as many agencies as possible.