LadyjacketReviews of ladyjacket.com

This is another update as of January 9, 2025. They sent me another dark brown shirt with my name and number on it after I had told them I wanted the pumpkin colored one. So now I have 2 brown with my name and number and my husband has a pumpkin colored one. We still don't match which was the purpose os buying these shirts.This situation is not getting resolved. This is an update to my last review. It is now December 22nd, almost a month since I posted the first review. As of today the issue of different colored jerseys has not been corrected. They said they would make good on my purchase and have not. Now they are not responding to my emails. As a business owner for 35 tears it's very sad to me that they choose to conduct business this manner. I purchased 2 matching jerseys for my husband and myself. When I recieved the jerseys thet were 2 different colors. I contacted customer service to rectify this matter and as of today nothing has been done.

What a scam dont buy from them ordered a Jersey it doesnt fit true to size and they keep giving me the run around and wont let me return it not to mention I found the authentic jersey on fanatic for same price this store is the biggest scam dont waist your money.

From a fans prospective. The wait and knowing that it stayed in one place in the states for a 2 week wait Woodridge IL. Til wife said. Lets just track it though USPS. And by the three and half week it started moving down south to Texas. One month like they said.

Got Jersey was not XL for adult, maybe for a kid. They won’t respond to any of my emails. Want exchange or refund.

Look y'all it clearly says on the main page before you order that it's gonna take a while to get your jersey; I don't know if people like to complain, if they're illiterate or just lazy. I just ordered my jersey 2 days ago because I literally can't get this custom limited edition jersey anywhere excepta well known licensed site and they won't do more than 9 letters on the back. I haven't even gotten it yet but I already I won't be complaining as long as it gets here before Christmas. Y'all are screwing up a rating system on trust pilot with your griping even when you do come back and say "oh wait it finally got here and it's phenomenal, emif you can edit your post you can update your star rating. Just sayin

Ordered and paid for 2 jerseys on 10/3/24 and do to not receiving items requested a cancellation with full refund on 10/30/24 which was totally ignored via chat and support email. Finally received one jersey on 11/6/24 and was not satisfied with its quality along with incorrect size. Therefore once again requested a full refund if 147.89 which was ignored but advised that would credit 30% of my order. Still haven’t received second jersey by 11/8/24 and after requesting a full refund and return label once second jersey arrives still waiting on return approval. My experience with this company has been a total nightmare to say the least

My merchandise arrived four days before the expected delivery date and I was thrilled.Absolutely love it, it is worth every penny! The email communication regarding my purchase was phenomenal from start to finish and I already ordered some js for my husband that I'm looking forward to receiving. Happy customer here!

Just got it today pretty decent only reason I got it was because they’re sold out.. I’m happy with it