LadyjacketReviews of ladyjacket.com

Ordered an NHL jersey on November 20 and still have not received my order. Customer service gave me tracking notification but tracking tells me it’s been in New Jersey but also at LAX and had passed customs but was in transit. Not sure this will ever come and I will have a very sad 12 year old. I cannot recommend this company.

I ordered a youth jersey for my grandson. No messages nothing. I messaged them to find out where my order is since it’s almost Christmas. I just got an automated response that it’s a busy time of year. And they’re processing my order. Hopefully, PayPal will take care of it because that’s where my payment went through. So disappointed. Wish I had read the reviews first.

I order a Mahoney jersey for my nephew on November 27th and it said it would be delivered by December 11th. I called and emailed and they keep saying that it’s taking a little longer and please be patient. Well I’m done being patient and when I asked for a refund they sent me an apology letter asking me to still be patient and they are sorry for messing up my holiday. The tracking hasn’t moved since November 29th and all they are doing is scanning it there and back it’s still saying waiting for USPS to pick up since November 29th. Don’t purchase from this company it’s a scam.

I ordered on 11-29-24 and was given an original delivery date of 12-16-24. It is now 12-23-24 and still no package, no updates on shipping/ delivery, and now the company won't respond to emails anymore. I have notified my attorney and will never use this company again. Update: 1-6-25 and I still don't have my daughter's Christmas gift. They did finally respond saying it should be here next week. Now... whaaaaat takes TWO MONTHS to get a product is beyond me. That's IF I get the product.

This company has ridiculous delivery problems. I placed my order back in November and was given a delivery date of 1211-12/15. I'm still waiting with excuse after excuse. The tracking has not budged since first sent to me. DO NOT order from this company!!

I ordered a custom shirt for my grandson on November 26th.Received a phony tracking number with an Illinois postal address informing me that it’s waiting on carrier pickup. I contacted them and all l got was a computer generated message.This morning l received a message that my order will not be here for Christmas with a entirely different tracking number with a New Jersey postal address.

So I ordered a Colby jersey for my grandson youth size on November 29. I have sent several emails for customer service all saying the same thing it takes time to make it shall contact the mailing to expedite it. It has been sitting in a warehouse since December 13 has not moved. I would not recommend this company for anything Asking for a partial refund saying it did have to be custom-made. No response back had to put a claim through my bank this company should be out of company.

Ordered over a month ago and still nothing ! Was Christmas gifts ordered back in November All I got was a tracking number that never moved . Please if you are think of ordering from here DO NOT WASTE YOUR MONEY!!! They are a scam and steal your money. Customer service is horrible and send you generic robo replies to any status emails . I wouldn’t even give them one star if I had the option . Way to screw people over !