LadyjacketReviews of ladyjacket.com

Terrible experience. I placed an order for a jersey 1 1/2 months before Christmas and it never came. I contacted them multiple times and they kept assuring me it was coming until a couple days before Christmas when they finally admitted it wasn’t coming. Avoid this company!!!!

What a relief, I originally ordered a personalized basketball jersey in late October- knowing the delivery time was several weeks. When the item arrived, the personalized name was misspelled. I reached out to the customer support and they were very responsive. We had a number of emails exchanged and in the end, with some uncertainty on my side, the item arrived just in time for Christmas!

Overall this is a decent small company that attempts this provide quality products at a reasonable price. They are working through the shipping challenges they've recently had. Would consider buying from again, when a need arises.

I received my product in time for Christmas and it was exactly what I wanted. The team from Lady Jacket got back with me in a timely manner. Thank you so much!

Update: We finally received the jersey on January 10th 2025. The quality is horrific. You can tell it is made really cheaply. And we aren’t Jersey snobs. We order jerseys for the same price off fanatics and the nfl shop and those jerseys are so well made . Don’t order from this site. What a waste of money Do not order from this company . I have no idea if I will even receive my order. I placed an order on a jersey for my son on December 02, 2024 , in hopes of it arriving for Christmas . Well today is December 26th and we do not have it. What’s worse is I’ve emailed asking for an update on my order, received a tracking number which only tells me (till this day) that a label was created but not in the system yet. I called the number of lady jacket and no one answered , the message on the phone said the google subscriber you have reached isn’t available. I’m not sure what that means. The email responses seem generic, and when I requested a refund I got an apologetic email explaining the holidays are a busy time and to be patient. I think I was scammed out if $80 !!

Well, it's the 25th. My order was supposed to be here by the 17th. Then promised before Christmas. Neither has happened and now I can't even tell where it is or when it might arrive. Thank you for ruining this part of Christmas. Please rest assured this will be reposted to warn others before they have a special day ruined

Awful experience, package was late for Christmas, no tracking info was given. I genuinely wish I could give them 0 stars.

Wish I would have read the reviews before purchasing a custom jersey. My jersey has been in transit for over a month and when I check the tracking number it has not changed since the day it was requested. I requested a refund and will persue the recovery of my money through my banks fraud department. Do not order from this site, you will be scammed and will not receive your item.