LacasadellafibraReviews of lacasadellafibra.com

Scam! Cheap, tacky product, offered 20% refund 'gesture of good will'. Return address in China to be paid by consumer against consumer rights when purchased from an apparent UK site... Don't be fooled like I was...

Wrong item arrived and to return will be a great cost and the return address is Name: Jia Ao Cheng Address: 4F, Building 2, No. 7 Chang Feng Bei Road City: Jin Hua Province: Zhejiang Country: China ZIP Code: 322000 So will not be cheap so far they have not offered to arrange the collection or drop off and with it being the fault of the company I believe they should

This shop is in China. They send me bag was rubbish not leather. Pay more . Come after 13 days on website say 2 -6 days delivery. I block them in my bank and get my money back. I want to sent this items back they send me address to China and I must pay for this. Not buy any think from them . The lies about product not worth the money. They put incorrect information on website.

My mother orders what should have been a coat for £70. Arrived and it's nothing more than a cheap thin cardigan. Trying to arrange a return as no way way of doing so on their website. Scammers and now my poor mother is £70 out of pocket. 😠

Avoid ordering from this website. Ordered some boots but they were not standard sizing so needed to return. Despite the website giving the impression they were UK based, they are not. I have been offered 70 % refund and to keep my product but they will not enable a full refund and allow me to return to a UK based warehouse. Customer services have responded promptly, but the return goods address would be in China so would cost me more for postage.

Please do not buy from company. Brought a what I believed to be a professional telescope for my partner for Christmas, they advised on website that product would be here in 7 business days, product did not come for three weeks and I was away for Christmas so unable to give partner this for Christmas. Product is very low value and found out the same product I could get more than half the price less on reputable websites. I have now sent to emails asking how I can send product back and up to now no response. I have 1st payment coming out next week and have warned them I will cancel payment plan with Shop. Wish I had checked reviews before ordering.

Don’t buy from this company. Ordered 2 handbags before Christmas and was told would only take a few days but has been over 2 weeks. I’ve emailed them and miraculously received the bags afterwards. I wanted real leather handbags but they failed to mention it was faux leather.

Awful company ordered 3 weeks ago with delivery estimated 3 days needed the item for going away , still hasn’t arrived . Customer service terrible won’t take responsibility ,