LacasadellafibraReviews of lacasadellafibra.com

Please please please do NOT buy anything from this company. It’s total scam. Products are fake Chinese knocks offs. Absolutely disgraceful how this company is allowed to operate. Spread the word please

This is my second message to trustpilot about my sent item. Demanded a refund because of poor quality and incorrect sizing and was initially offered 30% compensation then 60% otherwise item would have to be sent to China for a refund. The jacket cost £59.99 and then recorded delivery £37. What a scam something must be done about this and the company should not be allowed to trade. They have broken the trade discrimination and consumer rights. I should have read the comments.

Zero! Absolute crap fakes😡 how are they allowed to trade? Can’t believe they get away with selling absolute garbage, THEY ARE SCUM KEEP AWAY!

They sent me the wrong order and it took 5 emails back and forth to resolve the matter. They’ll offer you first 10% off, then 30% and in the end 50% off, but I do not want the wrong item. Eventually they offered to send the correct item but I no longer want it. The quality is also shit for this price.

Terrible company do not order from! It’s a con. Phone number doesn’t work and they don’t respond to emails with request for refund info. Quality of product was shocking. Very expensive item ordered and so dissapointed. Tried to request refund but there no info link or customer service so o will contact my bank for a charge back. Order number LCDF6300. Item was £60 and arrived shrink wrapped like worse than the cheapest items off Amazon from china. Don’t waste your money

The purchase of the leather blazer unfortunately turned out to be a complete failure in terms of order fulfillment and after-sales service. Prior to placing the order, I carefully reviewed the size chart provided by the seller. Based on the information presented, I decided to order one size larger than my standard size. I normally wear size L, but I ordered XL, as the differences in measurements were minimal and I wanted a slightly looser fit, which is fully reasonable for a leather blazer. After several weeks of waiting, I received the shipment, and at this point there was a major discrepancy between expectations and reality. The delivered product did not correspond to the ordered size in any way. The blazer was sized more appropriately for a 10-year-old child. It was so small that it was impossible to even put an arm into the sleeve. The product clearly failed to meet the declared specifications. I then contacted the seller via email, requesting the return address. I sent several messages. After a few days, I finally received a response; however, instead of providing a proper solution, the seller offered a refund of only 30% of the purchase value, without requiring the item to be returned. This proposal was unacceptable, as it does not resolve the issue of a non-compliant product and shifts responsibility onto the customer. The entire process — from an inaccurate size chart, through a lack of quality control, to a very poor standard of complaint handling — demonstrates a low level of customer service. From the customer’s perspective, there is a clear lack of transparency, reliability, and genuine willingness to resolve the issue. I do not recommend this purchase. The risk of receiving a product that does not match the description, combined with difficulties in obtaining a proper return or refund, is unacceptably high.

Poor quality product, not as advertised. No reply to refund request email. Theft. Do not buy from this website. I was foolish not to check Trustpilot first.

Shocking SCAM !! I was buying a beautiful Amethyst mug, I actually received the most worthless resin cup you could imagine, nothing like the actual product. Shame I can’t add photos here, I paid £30 for this mug and when complained was offered £15 refund.. The mug isn’t even worth £5 it’s terrible and won’t be used. Hopefully Karma will be my refund