Juan L.
Turnaround time
The turnaround time for labs is horrible, get your labs somewhere else this company is a joke.
Laboratory Corporation of America Holdings, more commonly known as LabCorp, is an American S&P 500 company headquartered in Burlington, North Carolina.
Lab (labcorp.com) has 540 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Diagnostics & Testing · Durham, North Carolina
Excellent
Diagnostics & Testing · Asheville, North Carolina
Bad

Diagnostics & Testing
Excellent

Diagnostics & Testing · Saint Louis, Missouri
Excellent
540 approved reviews, newest moderated first
Juan L.
The turnaround time for labs is horrible, get your labs somewhere else this company is a joke.
Eric D.
Since they are right next door to my Dr.'s office, I've been using the same Labcorp office since the 1990s. I always found the staff pleasant & professional. Today they refused to take my blood samples because I was unable to provide a urine sample on demand. Does anyone have that skill on their resume? In response to what the technician says is her manager's policy I tell Labcorp to say goodbye to a multi-decade long customer.
lisa C.
I took my elderly mother to get bloodwork done for a 9:45 appointment time in Tavares at 2730 Dora Ave. They were severely short staffed as there were only two people working and trying to do the best they could at working the front desk AND doing the bloodwork. This is NO reflection on the employees. They were helpful in keeping us informed of the wait. One of them had to assist an elderly patient for an hour specifically which led to a long wait time for everyone. I feel quality of care is affected because of this. This is totally on corporate. Labcorp needs to do better at providing quality healthcare for patients who are largely elderly and maintain a supportive environment for their hardworking employees.
Sue H.
The low reviews make sense!!! Awful experience!!!
Douglas D.
Go elsewhere if you possibly can. On 03/19/26 I visited the Asheville, NC service center for routine blood work and a drug screen ordered by my family doctor due to medications I'm taking. He got the blood results but not the drug screen. Three inquiries via the patient portal got me nothing but AI generated slop. You can no longer talk to a patient rep for anything. To top it off they did not bill my primary insurance and had the nerve to send me a bill for the entire cost of the tests. I'm never setting foot in Labcorp again.
Jennifer
Okay 1st off there’s no way I have to wait an hour to get a stool kit test. Second there’s no way the tablets aren’t ada accessible where this lady in a wheelchair couldn’t read the tablet and I had to help her. Third they need clear sign that says to ring bell to drop off sample because they almost had me waiting for another 30 minutes before the lady at desk told me ring the bell.
Leigh W.
I haven't been feeling good the past week so decided to have my levels checked. (I was having palpitations, nervousness, Dizziness and anxiety) Went in on Friday morning, the place I went was great, no problems. By Friday night I was in the ER, diagnosed with extremely low potassium and magnesium. Got fixed up there. Come Saturday, I get my results back from Labcorp. All my levels stated within normal limits. NOT POSSIBLE. Makes me question all labs I've had done there in the past. Won't be using them again.
Evan M.
Mixed up paperwork. Good luck thinking that bloodwork results are actually yours. This horrible place has a monopoly, and they treat you like it. Their dumb portal doesn't have any real support, and they upload incorrect authentication data. You get stuck and cannot view very important results. Questioning whether results are actually yours.