LabReviews of labcorp.com

Lab tech Mark Rinonos is amazing approach excellent service, I am very impressed with awesome patient approach. Thank you Mark for your service.

Unorganized - wasted a day dealing with their horrific bs.

Terrible customer service. Strike that, NO CUSTOMER service! It is impossible to contact customer service if you have an issue other than billing. Don't be fooled by their website help areas. I had my blood work done, and the results were posted in my portal two days ago. Today they are gone. They disappeared, and there is absolutely no one to contact about this. This company started off great, but they have since descended to zero customer support. I am done with them and I will tell my doctor that I refuse to use them.

Nevada Reno, South Virginia location the staff was rude and incompetent, unable to keep appointments

I made an appointment online, submitted my insurance and set up a time!!! When i got there (Yucca Valley location), I asked one of the ladies behind the desk if I needed to check in since I did everything online, she said no. My appointment was at 11am, by 11;30am I asked another lady at the desk when I would be seen and I wasn't even in the computer!!!!!!! I hate this place, it is ALWAYS crowded and some of the phlebotomists are prejudice. I urge you ALL to go somewhere else!!! WE NEED ANOTHER BLOOD DRAW UP HERE, THIS IS RIDICULOUS!!!!!!!!!

Due to the incompetence of LabCorp in proper billing codes, I get a bill for their mistake.

I received a bill from them for a test that Medicare told me they cover, however Labcorp sent in the wrong code for the procedure. Problem is the invoice is over 9 months old and the medical clinic has gone out of business and therefore the doctor that ordered the test is gone! Labcorp will not resend the test with the correct code and are just being obstinate about the entire problem. I will not pay for something that is covered and I cannot understand why they will not help a client when it is an impossible situation for said client ( I even provided the correct code for the test) and an easy solution for Labcorp to do! Billing department is worthless, very unhelpful and not even in the States (very hard to understand when talking to them).

Wow!! What a mess!! The poor girl was by herself!! It was packed. And it's always that way!! One person. I went to the Walgreens and it has a lab corp inside. All other lab corps I went to had at least 5 people working there. This one?? Had one girl!! U can tell she was exhausted and overwhelmed!! But she still was kind and professional!! Her name was Sierra. She was awesome!! So sad she has to work under these conditions!! Although I loved her, I'm gonna go to another lab corp that has more people working!! It's a big company so I feel like they should have more people working there!! When that happens?? I will go back to lab corp in Walgreens. Mainly bc of Sierra, who was smiling and nice even though I knew she was overworked!! But they have to get more people before I do!!