David B.
840 Greenbrier Circle location
Appointment made for a Saturday at 1045. Arrived early to find a standing room only space so waited in car until notification at 1059 that the lab technician was ready for me. Walked out just before noon with my blood drawn. Leaving was the best part of my visit. Staff could use training in customer service manners along with how long a bathroom break should take an employee. After handing my paperwork to the representative behind the counter I was told to wait a moment. They then walked away. After waiting for more than 30 minutes listening to a variety of staff tell patients the doors were going to be shut and locked at noon I enquired how much longer my wait was going to be I was asked again for my paperwork. I informed them I had already provided that to the staff member who just happened to be returning at that very moment. When confronted why my paperwork wasn’t given to the technician, rude staffer replied she was in the bathroom. To add icing to the cake, my husband sat in the car the whole time watching many folks arrive after me and leave before I was finally taken to have blood drawn. He showed me the high volume of negative reviews for this company as a whole and figure this will prove a waste of time writing but do so anyway in the hopes that it helps inform future patients to go elsewhere to avoid this train wreck.


