LabReviews of labcorp.com

They have the worst customer service, rude front desk people & the absolute slowest moving employees. Consistently receive bills for way more than they should be just to see if your stupid enough to pay it, if you do & then try to get the overpayment back, you get nowhere.

You cannot reach a living person at LabCorp unless you go to one of their branches and they always say call their main number. but you only get robots. Their phone number is a waste of your time. And they say they're busy with another customer but never return your call when you're instructed to leave a message with your phone number. What's the point of leaving my phone number, email address and date of birth just so they can pass my info on to another company? I will be going to Quest for my next blood test. These people lie

I walked into Lab Corp on York Rd in Towson, MD on Jan. 9. After sitting for few minutes with no one inside but me and 2 other people I asked the lady at the front desk how long would it be? She responded with I can make an appointment. So, I left and made for today, Jan. 10 at 10:15. Checked in at 10 via my phone. I was going to receive a text when it was time for me to enter the building. Needless to say, I still waited to be seen. They were calling my name in the office. I have no idea why. But fast forward. While I was being seen the staff was rude and very unprofessional. They were using all sort profanity as if they were the only ones in the office. The same lady at the front (same one from yesterday) was still rude. I feel that if you are dealing with the public there is a certain standard of professionalism that you should have and that should be required. The tech that waited on me was extremely nice and explained the next steps as well as the paperwork.

Lab Corp billing is outrageous. They send out “pay upon receipt” notices before they file claims, they often double bill for the same charge and challenge you when questioned, they blame the bank for their inordinate lag time when crediting your account. SAVE YOUR BILLING STATEMENTS and YOUR BANK STATEMENTS if you use online banking. It’s one shoddy operation.

Visited Washington Blvd. One technician working named “Nia”. Been there before and she never addresses you just gets down to it. When putting rubber tie around my arm or hurt me and I cried out loud, it pinched. She did not say I’m sorry just that it had to be tight to draw blood. I replied “you could be more personable”, she was like “excuse me” in a cockey way. I said just get it done and I asked her her name. I can’t imagine how people who are afraid or children deal with this stoic personality. That job should require people skills which this lady surely didn’t have. Sorry I had the wrong location originally.

Terrible, employees will treat you like you in a prison , then they came with another way to rip people off by asking you to take $150 from your card , then why we do have insurance, there excuse was if the insurance dose not cover it , cover what , it’s just lab work , and this this new method to steal form citizens, but they don’t blame them and sounds like no regulation and department of health dose not care about citizens at all

The person drawing the blood has very poor skill level. A huge bruise formed in the area of where blood was drawn. I do not recommend this location or LabCorp for the drawing of blood. This was an awful experience

December 2022 Caution! I was billed nearly $2300.00 - two thousand three hundred dollars - for a "routine blood test with vitamin d." Medicare denied payment for services and LabCorp sent a nasty first bill saying since I signed a patient agreement I am responsible. This is after having to wait 3-1/2 hours in the lobby (with an appointment) because they only had one person drawing blood and acting as a receptionist. Also, my arm was so sore and black/blue for 2 weeks, I could barely function. Patient beware here!