KV SupplyReviews of kvsupply.com

Dog medications always available, never out if stock. Plus the medications are at a low affordable prices. Shipping extremely fast! Received package 2 days after placing order!

I just spoke with the rudest customer service rep I've ever experienced. I work in customer service. I understand dealing with crazy people can grate on a person, but I somehow manage to be civil and professional. The snark in this woman's voice was incredibly uncalled for and beyond unprofessional. I am not sure about the company in general, but reading these other reviews and having the experience I just had, I am pretty sure I won't be doing business with them again. I have yet to receive my order, since they don't seem to care that they haven't heard back from my vet.

Placed my first order with KV Supply for pet prescription items on 4/14/18. Received email order confirmation on 4/15/18 and 2 day shipping notification emails from KV Supply and UPS on 4/16/18. Items arrived today 4/18/18 in pristine condition inside a styrofoam container which was packed inside a sturdy shipping box marked "Perishible", "Fragile", "This End Up", and "Do not freeze". Have been getting this pet prescription filled by a few other BIG, reputable online pet websites for the last 6 years and none of them have ever been able to process my order, verify the prescription with my vet and get it to my door all within 4 days that include a weekend. And none of them have ever packed the prescription items (8 bags of Lactated Ringer Solution/20 lbs), so securely. And the price was the lowest online price I have found for this item. NO COMPLAINTS here.

Is it possible to give zero stars? If you care for your pets find another vendor! Under new management the quality has dropped well below what is feasible. Almost a month to get my dogs prescription. Numerous phone calls emails resulted in more wait time. I AM DONE

this company has no communication in house, They told me my order was not able to be filled at this time so I called to cancel to make sure, they shipped the item the next day, charged my paypal after I was told it would not be charged and after I had ordered this item from some where else. Now I can not return it because its meds, I am out the money and have pills that expire and "they are sorry" please visit us again,,,over my dead body

Had to return an item. Called several times. Never received a refund and keep getting a run around. Will never do business with them again. Not only lost $50 for my item, out of the item also, but also return shipping money. Will never do business with them again

I will NEVER purchase from this company again. I purchased arthritis medication for our Dalmatian. It took a week to arrive and the wrong product was sent. I ordered a chewable and did not receive a chewable. It took a week for KV to respond to me and they responded that prescriptions are non-refundable. They sent the wrong product!!!!! I am debating whether to put the purchase in dispute with my credit card company as KV clearly has no intention of correcting their error and sending us the product we had ordered.

A 1 star is to much.... I ordered medicine with 3 day ship guarantee. Only part of my order was boxed and shipped and I have ups ship weight that verifies it. I called and complained very nicely the first tume and they were to ship it asap.. nope! It took them 4 days to ship the product which was medicine that I needed for my pets. If it actually arrives when they say it will be two weeks after my original order. I will not order again from this company! Buyer be ware