KV SupplyReviews of kvsupply.com

Because of bad communication between Customer Service and the Pharmacy department, I was forced to take my business/order to Valley Vet My vet kept trying to call in my order and was told by pharmacy that they couldn't take it, even after I spoke with Customer Service with the instruction that it could be accepted by pharmacy. I lost 5 days of meds for my horse. I know it was because of your merger, but, really???

I have purchased from KV Vet for years. The products offered and delivered have always been good quality. I have never had any issues with receiving orders in a timely manner. I recommend KV to everyone.

KV supply has the best prices both for my dogs prescriptions and supplies.

I finally found the pellet wormer for my Pet Pig at KV Supply. The product was shipped immediately and arrived in perfect condition even though the wormer was in a plastic bag!

KV run out of lactated ringers solution on a bag, instead it suggested to buy it on a bottle and I did so. When the product arrived it said to be used only for horses, swine , cattle and sheep only and to use it all at once on a single dose unit which I can not do for my cat because he needs 100ml twice per day. I called customer service , explained my problem , she did not even apologized in name of the company that suggested me to buy the wrong product even when KV had the history of my cats prescription . I thought Kv could give me my money back on this but she said there is nothing they can do. I lost 25$ because this company .

KV is easy to order from and they are really fast with your order.

I was quite saddened to learn the KV Supply was sold. The last order I tried to place I was informed of this as the reason they could not accept my prescription order. I was assured I could order once the transfer was complete which was supposed to the following Mon. Here we are a week later and I keep getting the message oversold on the item I need to order. Also, when you search on their website for other Rx's I have purchased, I get odd, irrelevant results. I do hope they get this straightened out or I will need to find a new source.

KV has quick response to ship products as long as they are in stock. Lately been having trouble though with things I need to order being out of stock and the star rating may change for me if this trend continues. It is difficult when you place an order but run out of the supplement because they didn't come back in stock in time. You run around to find the product elsewhere and pay more then your backorder arrives and you are double stocked and double payed for awhile.