Karma E.
When a company promises gold but it's usually Fool's Gold instead!
To be honest, it's hard to endorse a product that you have never received nor will as it seems since the company never personally responds to you. Since placing my order (number 71628KN for buy one get one batana oil) on 11 April 2026, I have only received automated emails ever since. Shop, the app, stated that it was awaiting further instructions on when my goods be shipped/delivered. I'm still waiting and the bigger concern is that when you follow the tracking link, it has been removed and goes to nothing useful. So they have my money, have also yet to reply to a refund as well. As far as I can tell, this is a total scam! They play on the sympathies of of those that are seeking help, they promise a gold mine and the users or buyers leave with Fool's Gold.
Response from Kuri NükaAug 1, 2026
Thank you for sharing your concerns, and we’re truly sorry for the frustration and disappointment this delay has caused. After reviewing your case, we can confirm that we did respond to your email and even requested confirmation of your shipping address to ensure your order could be properly processed. Unfortunately, we did not receive a reply from your end. To help move this forward, we have already reached out to our logistics partner and requested that your order be shipped to the address currently on file. We sincerely apologise for the delay and understand how frustrating it is to be waiting without the updates you expected. We appreciate your patience, and we will continue following up with our logistics partner to help get your order moving. love, Maya