Kunaki LLCReviews of kunaki.com

Incomplete orders with no resolve, and little to NO communication. There system makes mistakes regularly and they don’t do right by you when they mess up your order.

I don’t know why the reviews are so negative. Luckily, my custom record came out amazingly! I will def be coming back and telling my friends. 5 stars

They don't deliver and they will keep you waiting. Avoid at all costs!

Gets the job done for the most part, If you’re ordering CD’s and/or vinyl and are a small creator, kunaki is a service I would recomend it gets the job done for distribution among other things. It at least does the job right

I've been using Kunaki for years to manufacture and fulfill my online orders for audio CDs. They do an excellent job, get it done on time and send it out promptly. It's one of the factors that let's me run a "lights out" business. I use Kunaki for CDs, another service for MP3 download delivery, and another for USB fulfillment. All I do is watch the money get deposited into my account. Mostly.

Great for one off cd's and such. I order cd's that I make myself from them all the time. If I have a problem. They usually fix it. So far in the 6 years I've used them. I've had no problems. Even with cd orders for my band. Sometimes tracking don't work. But always gets there.

Went from great to awfull. I really have no idea how they could think that increasing their price by ten folds while not increasing the quality of the product (which was ok but not outstanding) would bring more customers. And the client support ... well .... nah. Wont order again anymore

Never had to deal with such incompetent customer service. Very rude not helpful at all. Won't refund your product even if you have countless screenshots receipts all the documentation proof of purchase from an error on their part. They tried every way to try weasel out of their error without dealing with the matter, taking any responsibility or decency to fulfill their duties. Had to send the same receipts and screenshots multiple times dealing with them to prove the amount I paid for DVDs I never received. The PayPal receipt of my order was oddly missing after checking my emails after 3 months of trying to fulfill my order which they claim to have sent out twice unsuccessfully. Luckily I had screenshots saved of the dates and proof of purchase to show them that they probably weren't expecting. Since it mysteriously vanished after confronting them and trying to reasonably resolve the problem. They then said they would refund me $51.85 even though my order came to $151.75. Once I again showed them screenshots of the receipt and told them the actual total figure they owed. They then suddenly refused to refund my order completely saying I would have to contact the entity directly from which I ordered these DVDs. Honestly after seeing how poorly this site is rated I'm not surprised and have even considered getting family involved who work in legal affairs in taking matters further to a small claims court. Especially if I don't at least receive the $151.75 I paid. I have countless amount of emails/ receipts and screenshots of proof on how poorly they've conducted their service not refunding me a cent even though they were prepared to pay $51.85 at first and claimed they did. Which was a blatant lie as I never received a cent from them. Never dealt with such a fraudulent organization and definitely am not going to let a company steal $151.75 when I've got the legal documentation/dates to prove and support that I'm justified in my case and was completely robbed as a customer. At least deserved a refund for not receiving the goods I purchased over 3 months ago and had a battle to try and resolve it professionally. Seriously unprofessional, disgraceful and down right criminal how they've conducted themselves as a company in this matter.