Kunaki LLCReviews of kunaki.com

Terrible customer service and 0 communication. I’d recommend anyone else rather than these guys

Emailed with an enquiry about their services on 23rd June, with no response at all. That’s almost 1 whole month!! I was really looking forward to hearing from them and getting to work with them. This is beyond disappointing.

kunaki profited by payment to them from My customers of over 74 Albums. They claim paypal gets the money. Called paypal and they have no arrangement with Kunaki to pay out money above the manufacturing costs. They take your customers money and you never see any of it. They made over 5 Mil last year according to some resources. They stole my music and may be still selling it now till I get them in court for fraud.

Never again Congratulations, Kunaki. You've managed to build a service that is simultaneously overpriced, dysfunctional, geographically delusional, and apparently run by no one. The website? Pure 2004 nostalgia. Broken ASP links, a calculator that throws server errors, and a copyright footer that hasn't been updated since 2023 because why maintain a site when you can just let it slowly rot while still charging people? Shipping to Europe? Sure! France doesn't exist in their country list (bold choice for a supposedly international service), but you CAN ship to neighboring countries for the low, low price of MORE THAN TEN TIMES the manufacturing cost. $26 shipping on a $2 CD. Genius. And if something goes wrong? Their customer service will lose your receipts, offer you a partial refund, then deny ever offering it, then tell you to contact someone else entirely. Kafka would be impressed. Kunaki in 2026 is a ghost ship: still sailing, no crew, taking on water, and somehow still charging passengers full fare. 1 star because zero isn't an option.

Kunaki LLC is selling software DVDs on eBay using false advertising. When you receive the DVD or CD it will not have the License and Product number (as advertised) in order to activate the software. When I contacted the "person" who sold the software they had unregistered from eBay, or disappeared with my money.

I enjoyed the initial ease of uploading and creating... how've after that, nothing is easy. 2 weeks for 1 cd, then after finding a mistake i begged for help and this was their response "We ask you to go elsewhere. We ask that you no longer use our service. You are asking us to pay for your mistake. Your order will be trashed. Thank you for understanding." Ummmmkay.... nice to know my work is trash. I never asked anyone to pay for it. I asked that they change one thing! In a day where good customer service is hard to find, we will stick with those that are willing to work with new producers. Clearly kunaki does not care one bit about anything but your money. Hoping someone cool find my cds in their trash somewhere!

shipping to the netherlands for 1! vinyl was 34 euros + 15 euros customs clearance fees. the vinyl sounds like shit and it took 3 weeks to ship. never again!

We ordered Blu-Rays for our film. Not only did Kunaki send us completely empty Blu-Rays, but when we complained and asked them to rectify the situation, they did not reply. Instead, they just outright cancelled our account with them, despite the money we had paid them.