Nieves G.
I would not recommend Kunaki
I would not recommend Kunaki based on my experience. While the shipping costs are clearly displayed, they are already very high. On top of that, there is no clear warning that customers in Spain may also be charged customs and import fees upon delivery. The combination of expensive shipping and unexpected customs charges makes the final cost extremely high. The product presentation was also disappointing. The cassette insert was poorly folded, giving the finished product an unprofessional appearance. Customer service responded to my concerns but did not offer any meaningful solution or take responsibility for the issues raised. Overall, an expensive purchase, disappointing presentation, and unhelpful customer support.


