KUIUReviews of kuiu.com

Absolutely amazing customer support! I specifically looked for a place to leave this review because I was not able to leave a review on the specific item for some reason. I ordered three different times and had great success with customer support each time I had to return or exchange.

Poor Customer Service & Average Product. Product is average yet they charge like its the Rolls Royce of outdoor gear. Who doesnt have free shipping when you pay $160 for a shirt that had poor quality then I had to pay to send it back. DO NOT WASTE TIME OR MONEY

Upland field vest. Had to cut off the top buckle and reattach with a carabiner to snug up the pack. Also removed the support bars for bag extension. I would never use it extended like that. Water bottles seem bulky as well. Otherwise looks like a fine vest.

Super happy with my Kuiu gear so far. Excellent products and easy with shipping to DK 🇩🇰

Their website is easy to navigate, with clear photographs and descriptions of the merchandise. Their products are fairly unique and very high quality for reasonable prices. They ship reasonably quickly. I've only had to deal with customer service once and it lived up to my expectations.

I have 3 issues with Kuiu.. the first problem is they do it stand behind their products… Just search the internet on this one for thousands of examples. 2nd, their sizing is wrong compared to most clothing manufacturers.. I wear a 36 pant and a 2x shirt usually. I spend a lot of time in the gym but I am not Arnold for sure. Their clothes are too tight in the joints unless you size way up. Then you are wearing a dress as a coat. Lastly.you buy 3 different items in the same pattern and guarantee one of them the colors will be different from the others. No, the elk don’t care. The point is you are paying premium price for something and the quality sucks.

I paid £126 inc delivery for flannel shirts, advertised by Kuiu... The shape on the photo did not match the original shirt sent to me. It was a costly and biggest mistake in my life. The quality of the fabric was good, but the shape was OUT OF ORDER. Cut around the neck and collar was a cheap unskilled job, ridiculously big, and distorted maybe good for a hippopotamus or XL bully... uncomfortable... I lost my money and my shirt had gone to the bin... Never buy there again.

Updated --- It seems their CS rep was mistaken. They processed my return the next day. Thank you. Great product but the worst customer service. Over 21 days to receive a refund. Their website says 5-7 days. Needless to say, I will be fighting this on my CC. It seems