Jean-Michel L.
Virtual
Virtual, crypto and cards
Response from KrakOct 21, 2026
Thanks so much for the kind words, Jean! Glad having virtual cards, crypto, and everyday spending all in one place has worked well for you. Cheers, Krak

Krak is the money app that pays you back, built for people who want more from their finances. Spend, send, and grow your money in one place with no monthly fees, and maximise your earning potential.The Krak card works at over 110 million merchants and pays market leading cashback on every purchase, instantly, in your local currency or Bitcoin. No points. No categories. Just real rewards every time you spend.Deposit your salary and earn up to 1% back the moment it lands. Put your balance to work with Krak Vaults, earning up to 8% APY with no lock-up and full access to your funds whenever you need them.Send money instantly to other Krak users across 160+ countries, fee-free. Spend from 600+ fiat and crypto assets including USD, EUR, GBP, CAD, AUD, CHF, Bitcoin, Ether, XRP, and more, with automatic conversion at checkout and no extra steps.Krak is built on Kraken's regulated global infrastructure, trusted since 2011. Your funds are held in segregated accounts at regulated institutions, kept entirely separate from Krak's operational capital.Geo restrictions and T&Cs apply. Learn more here.
Krak (krak.app) has 255 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Jean-Michel L.
Virtual, crypto and cards
Response from KrakOct 21, 2026
Thanks so much for the kind words, Jean! Glad having virtual cards, crypto, and everyday spending all in one place has worked well for you. Cheers, Krak
Jonathan E.
Been over 11 days waiting for an email change ai support is useless and no reply from support via email Holding my money due to not being able.to change my email as old one hacked Worst experience of my life no phone support nothing just expected to wait months for a reply Ticket 23041444
Response from KrakOct 21, 2026
Hey Jonathan - we totally understand how concerning this is. Please note as per your many reach outs across platforms we have escalated your case but as you know this is a highly sensitive situation and requires a full security review which takes time. That being said the wait should not be much longer at this point and hope to get this all sorted otherwise for you.
WEi T.
非常好非常非常好巴适
Response from KrakOct 23, 2026
谢谢你!🐙
Anthony L.
Great experience
Response from KrakOct 21, 2026
Big ups to you Anthony! Thanks for dropping your 5 stars here and best of luck as you continue your journey on our platform 🐙🤝
Martin K.
Mein Konto wurde gelöscht, nachdem es zuvor 19 Tage aufgrund einer selbst getätigten Einzahlung gesperrt war. Das Geld auf dem Konto wurde anscheinend einfach einbehalten. Es gab keine Informationen dazu, wie ich das Geld zurück erhalten kann. Ticket # 23188147
Response from KrakOct 21, 2026
Hallo Martin, Wir möchten klarstellen, dass wir Konten nicht löschen. Um die Integrität von Krak zu wahren und unsere Kunden zu schützen, können wir Konten nach einer gründlichen internen Überprüfung schließen. Kontoschließungen treten nur auf, wenn wir verbotene Aktivitäten erkennen oder ein erhebliches Betrugsrisiko erkennen. Wenn ein Konto geschlossen wird, ist es niemals unsere Absicht, Gelder einzubehalten. Wir sind verpflichtet, sicherzustellen, dass der verbleibende Saldo zurückgegeben wird. 👉 https://support.kraken.com/hc/en-us/articles/account-closures-safeguarding-our-clients-and-kraken Wir haben vor wenigen Minuten mit Ihnen auf X gesprochen, wo wir Ihnen zuversichtlich versichert haben, dass Ihr Fall eskaliert wurde. Unser spezialisiertes Team wird sich bald mit Ihnen in Verbindung setzen, um diese Angelegenheit zu klären. Krak-Unterstützung 🐙
Antonija G.
Zadovoljna,sam,radom,usluge.
Response from KrakOct 21, 2026
Hvala ti, Antonija 🧡🐙
Renata S.
Works perfectly. Fast payment processing without any issues.
Response from KrakOct 20, 2026
Love to hear it Renata! These are the thngs you need in today's day and age. Thanks for giving us 5 stars as well 🐙🤝
B K.
Lagano za korištenje, brza i jednostavna, precizna
Response from KrakOct 20, 2026
1, 2, 3! Savršeno odrađeno. Dobro došli na jednu od platformi koje najbrže rastu!