KrakReviews of krak.app

2.5255 reviews
Banking & Money

Krak

About Krak

Krak is the money app that pays you back, built for people who want more from their finances. Spend, send, and grow your money in one place with no monthly fees, and maximise your earning potential.The Krak card works at over 110 million merchants and pays market leading cashback on every purchase, instantly, in your local currency or Bitcoin. No points. No categories. Just real rewards every time you spend.Deposit your salary and earn up to 1% back the moment it lands. Put your balance to work with Krak Vaults, earning up to 8% APY with no lock-up and full access to your funds whenever you need them.Send money instantly to other Krak users across 160+ countries, fee-free. Spend from 600+ fiat and crypto assets including USD, EUR, GBP, CAD, AUD, CHF, Bitcoin, Ether, XRP, and more, with automatic conversion at checkout and no extra steps.Krak is built on Kraken's regulated global infrastructure, trusted since 2011. Your funds are held in segregated accounts at regulated institutions, kept entirely separate from Krak's operational capital.Geo restrictions and T&Cs apply. Learn more here.

Krak (krak.app) has 255 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: krak.app
Website: krak.app
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Krak reviews

255 approved reviews, newest moderated first

Marc
Oct 23, 2026
Ich sehe
Ich sehe, dass dein Fall #22999587 weiterhin offen ist (also bei Kraken in Bearbeitung) – du musst dafür aktuell nichts weiter tun. Ich verstehe, dass 21 Tage ohne Update extrem frustrierend sind. Ich kann dir leider keinen Zeitrahmen nennen und auch keine Details zur Prüfung teilen. Wenn du möchtest, kann ich eine erneute Prüfung/Dringlichkeits-Weitergabe für dein Ticket anstoßen. Soll ich das für dich machen?
Response from KrakOct 23, 2026
Hallo Marc, Wir erkennen Ihre Frustration an und möchten Ihnen versichern, dass Ihr Fall für uns oberste Priorität hat. Bitte denken Sie daran, dass mehrere Bewertungen das Tempo unserer Teams nicht beschleunigen werden, um die Warteschlange zu bearbeiten. Wir schätzen Ihre Geduld und Ihr Verständnis. Ihr werdet sehr bald von uns hören, Krak-Unterstützung 🐙
Claudio
Oct 23, 2026
Uso con riserva
Livello di uso e controllo molto elevato con l'aggiunta di un ritorno economico al momento ìn linea con il proprio interesse! Grazie del lavoro che state facendo. Sicuro che darete priorità al vostro utente vi aiuterà a creare nuovi utilizzi! Bravi!
Response from KrakOct 23, 2026
Thanks for the awesome review Claudio 🤝
VLe
Oct 22, 2026
Integration ecosystem Krak, CEX and Wallet complicated
I really don't use Krak because the connection within the ecosystem is complicated, I.e. between/with Kraken CEX and Kraken wallet. I don't use my Kraken wallet because it is really not on par with the leading wallets like base, rabby or trust. And I don't trust Krak to be connected to my Kraken CEX where the main portfolio sits.
Response from KrakOct 22, 2026
Hi, thanks for the honest feedback. We hear the concern about how the apps connect together, and that the experience doesn’t yet feel on par with other leading options. We’ll make sure this specific feedback gets passed along to the team to help improve the overall ecosystem experience. 🐙
Mmad
Oct 22, 2026
Great application
Great application
Response from KrakOct 22, 2026
Hi there! Thanks so much for leaving us a review, really glad to hear you're enjoying the app! We appreciate your feedback. Cheers, Kraken 🐙
Jean-Marc Z.
Oct 22, 2026
Je n'ai pas encore trop fait attention…
Je n'ai pas encore trop fait attention mais les premiers ressenti et transactions se font rapidement très sympa en complément de kraken ! Je vais commencer un peu plus sérieusement
Response from KrakOct 22, 2026
Bonjour Jean-Marc ! Merci de nous avoir attribué 4 étoiles. À mesure que vous poursuivez votre expérience avec Kraken, n'hésitez pas à nous faire part de vos suggestions par message privé, à tout moment : https://support.kraken.com/ca/articles/201351886-how-to-follow-kraken-on-social-media
James F.
Oct 22, 2026
Great app and features
Great app, with great features. It can take sometime to get used to the interface however one of the best crypto packages I have used
Response from KrakOct 22, 2026
Thank you for sharing, James 🤝 If you ever need some guidance or need to have some questions answered, don't be shy and slide into our DMs! 🐙
Ossohou josue mardoche E.
Oct 22, 2026
Incredible I like this bank app
Incredible I like this bank app
Response from KrakOct 22, 2026
Hi there! Thanks so much for leaving us a review, really glad to hear you're enjoying the app! We appreciate your feedback. Cheers, Krak 🐙
GIANPAOLO ..
Oct 21, 2026
FAST AND TRUSTABLE REALLY PROFESIONAL
FAST AND TRUSTABLE REALLY PROFESIONAL
Response from KrakOct 21, 2026
Hi there! Thanks so much for leaving us a review, really glad to hear you're enjoying the app! We appreciate your feedback. Cheers, Krak

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