Matt R.
Great Service!
Todd N. (Sales and Service Tech) is always quick to get out to our training center for our fire ext. refills. He's also professional and friendly. Thanks,
Since 1946, people have trusted Koorsen to protect their businesses and homes. From our knowledgeable sales people to our highly trained technicians, we have been committed to providing complete fire protection and security solutions that don’t just protect buildings—but protect lives too.
Koorsen Fire & Security (koorsen.com) has 213 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Tools & Equipment · Lebanon, Indiana
Excellent
Tools & Equipment · Indianapolis, Indiana
Poor
Tools & Equipment · Columbia, South Carolina
Excellent

Tools & Equipment · Brooklyn, New York
Excellent
213 approved reviews, newest moderated first
Matt R.
Todd N. (Sales and Service Tech) is always quick to get out to our training center for our fire ext. refills. He's also professional and friendly. Thanks,
Saretha B.
Need better communication between departments . Tried to set up to do the sprinkler , back flow , fire and extinguishers all in same day was fiasco ! Called and evidently new work order system scheduled time not techs ?? Then the next time the guys came out to do everything and I ask ok where the extinguisher guy ?? Had to wait on him . Then had 2 back flows over looked that were in a pit ..No pit equipment to repair .. Yet another appointment and then no one said system was going to need on stand by until they walked in an hour early and it ended up setting off alarm .. I have 2 properties this is second time I have had issues with the back flows and them not being equipped to go in pit . The other was a repair at Hendricks Pointe they got their and said no one told them it was in a pit .. Communication needs to be better ..
Response from Koorsen Fire & SecuritySep 19, 2017
Saretha, Thank you for the insightful feedback. We will pass this on to the appropriate branch and correct the issues you bring up going forward. Feedback like yours is what helps us to improve and we thank you once again. We sincerely hope Koorsen will have the opportunity to gain back your trust in the future. If you have any further concerns or questions, feel free to email us at [email protected]
Lauri W.
They are so easy to work with, and are always on top of when our annual inspections are due, great company...
Kim O.
I have recommended Koorsen for some of our clients. I am in the insurance business and I encourage fire protection.
Christin T.
Very professional inspector. Any question's we had he answered. Great experience with this company. They were prompt about getting us scheduled when we called. Actually they scheduled us the same day we called for inspections.
Liz R.
Excellent company.
Reimer
they do their job
Diane J.
Our tech is very reliable and arrives timely every month for our inspections.