Our goal at KOODING is to create a community of fashion, beauty, & lifestyle lovers that thrive on discovering new brands & trends from around the globe.
KOODING (kooding.com) has 307 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
kooding.com
Website
kooding.com
Category
Malls & Marketplaces
Location
Fullerton, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: November 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I can only speak with ordering beauty face masks (Hyaluronic Brighten Mask). I ordered twice from Kooding.com. Ordering from the website is easy. and shipping takes about a week. Throughout the week, i received notification, when the items have been shipped and when it should be expected to arrive. Overall, i'm happy with the items i ordered.
HG
Hanene G.
Ein Stern ist so viel für diese…
Ein Stern ist so viel für diese Company!!
Ich habe was bestellt, ich habe viel gewartet, dann habe ich eine Email geschrieben, sie haben mir gesagt, ein Item ist out of stock.
ich habe meine Bestellung storniert!
Sie meinen, ich bekomme noch eine Email für Stornierung. Bis jetzt keine Antwort!!
Sie haben nur Geld bekommen,
🤬🤬🤬
Zu vermeiden!!!
AN
Ana
Awful Shopping Experience
I bought a pricey jacket which came in a different colour (not the one on the website pictures). When I contacted their customer service they told me that I cannot return my item for free (and I already paid for the shipping when ordered). Also when I asked how to return the item they ignored me and were totally helpless. I’m very disappointed in such awful shipping experience :( please don’t buy anything from them
SV
Samdeep V.
Order #ID49C6DA
Order #ID49C6DA ; Tracking - JO0207802680
This Store is a SCAM!! I paid for the product on 17th Jan 2024 . Got message on the above Order # and Tacking. But, till date - the Tracking cannot be done. I have sent 20 emails to their Customer Service with ScreenShots and their reply come like Bots. While the shipment was to INDONESIA, they refer to INDIA!!! I have asked for REFUND and there is NO REPLY ! The WORST CUSTOMER SERVICE Experience EVER , ANYWHERE!
FL
F L.
Horrible experience, terrible company…
Update 1/14/2024
Received after Christmas, returned right away, I haven’t get any refund yet, emailed them and no response.
I ordered a pair of expensive shoes and several slippers on November 28,2023, they gave estimate delivery date is between December 07-December 18, that was why I orders, because it could arrive before Christmas, I noticed on December 12 they haven’t shipped it yet, so I contacted with them by email on December 12 , they told be my delivery date is dec.7-18, so will have no problem, I told them that it is important to arrive before Christmas because it a present! Then no more answer anymore, now they told me it will arrive on December 28, it is after Christmas!!!!!!
It is a present for my daughter for Christmas, how could they do that! now I am totally screwed! I will keep you guys updated! Terrible company never ever buy from here again! I am going yo report them on my PayPal they are a scam if they don’t give me a full refund! Why I need it anymore if it arrives after Christmas?! I HAVE to buy something else immediately to replace this unable arrived presents! Nightmare! I have never had this horrible experience in my whole life, that is how bad it is!
TA
Tatyana
Super bad quality (((( I cannot put…
Super bad quality (((( I cannot put photos here, but it looks like the person who sew it was blind((( the buttons are sewed with a piece of staff (((
LA
Laura
Money been taken from my account
Money been taken from my account. But no order confirmation received or products and this was weeks ago. Try emailing them no response. Money was never returned.
This website is a scam don’t buy from them
Response from KOODINGJul 5, 2023
Thank you for the feedback. Based on our record, your order was delivered on May 30th, and we have responded to all your inquiries. Please check your spam folder if you have not received our emails. Please let us know if you have any questions.
LD
L. D.
I am more than disappointed...
I am more than disappointed. I don't mind paying something a bit more expensive if the quality is there. The thing is, the quality is more than bad. The fabric is really bad, it doesn't even have any tag inside to inform about the material of the fabric. It's more than a cheap quality to be honest. Furthermore, there's no real mention about the taxes. I had to pay the shipping fee that was already 16$ and then, when the package was sent, I had to pay more than 45$ of taxes in order to receive it. The measures of the clothes are also incorrect, nothing that looks like the picture. I will never ever buy on the website again. Can't even send back the product in order to have a refund because firstly, we need to leave all the tags on the clothes in order to have a refund and there was literally no tags on the clothes I ordered and secondly, I will have to pay again the sending...
Response from KOODINGMay 23, 2023
Thank you for your feedback and we are sorry to hear that you are not satisfied with the service.
Regarding unsatisfied products, please refer to https://www.kooding.com/returns for return process.
Unfortunately, the customs fee is solely responsible by your country and there's no way of us knowing if you will be charged or how much you will be charged from our end. The customs fee is fully responsible by the customers and this is noted in our Terms of Use you agreed upon your purchase.