KOODINGReviews of kooding.com

Response from KOODINGDec 8, 2020

Thank you for your feedback. We are sorry to hear you felt difficult in communicating with us. However, according to our record, we have responded to all your email inquiries. We suggest to check your spam folder if any emails are missing. You were also provided with tracking link with the shipment confirmation email and you can also check it in the account page. Please let us know if you have any question.

Response from KOODINGNov 3, 2020

Thank you for your feedback. We are sorry to hear you were not satisfied with shipping time. Your order experienced delay due to Korean thanksgiving week with all carriers and brands closed for the entire week. This was noted during checkout with new expected ship out date. Your order was processed as soon as brands started the operation and was shipped within the expected shipped out date. Thank your for your understanding.

Response from KOODINGOct 23, 2020

Thank you for the feedback. We are sorry to hear that the products didn't work for you. We will definitely relay your feedback to the brands. We also provide detailed measurements of each product to help customers choose the right size and product. If you would like to return the products, please reivew our return policy for further information. Thank you and for any further questions, please don’t hesitate to contact us here: https://www.kooding.com/contact-us

Response from KOODINGSep 12, 2020

Thank you for your feedback. We would like to let you know that while all our brands are from Korea and many products are designed and made in Korea, they may produce some items from other countries, which is common practice in fashion industry. Let us know if you have any other concerns.

Response from KOODINGJul 15, 2020

Thank you for your feedback. We are sorry to hear the face masks were missing. According our record all the face masks were scanned and correctly shipped. We believe there may have been some delivery issue from the carrier. Please send us more details at https://www.kooding.com/contact-us and we will be able to help further.