KonhillWe Are Dedicated to Providing High Quality, Lightweight, Comfortable Fashionable Walking Shoe & Sneakers with Affordable Price!
Konhill (konhill.com) has 194 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Michael
This review is about "customer service." I ordered 2 pair of shoes and only one came in. I sent an email but I haven't heard back as of yet. Please advise
Response from KonhillJul 2, 2019
Hi Michael I can not find your any order info on our shop background. could you give us your order number? then I can find it out what is going on with your package. our email address is: [email protected] phone number: +13236750699 thanks
Robert Y.
Wouldn’t give me 20% discount for first purchase. Products out of stock and it’s been several days without notifying me if my order has shipped.
Response from KonhillJun 18, 2019
Hi Robert. thanks for you left a comment to us. I just checked your order detail in our shop background, we found out this order was not your first order that is why you can not use that code. but in the end, we found out you were canceled your first order at that time then we refund that 20% off to you right away. also, about the notifying your order has been shipped or not. basically, our team will notify our customer no matter what happened with their order. so have you checked your email already? due to we set up shipped package out notify email automatically, they might be in your junk box if you did not receive them, have you checked your junk box? if you have any other question please feel free contact us. our email: [email protected] phone number:+13236750699
Dieu L.
Great customer service! Shipping went well.
Response from KonhillJun 18, 2019
Hi Dieu Thanks for you left such a nice comment to us. we so appreciate it! we will keep updating new fashion comfy shoes in the future. please keep in touch with us! wish you have a wonderful day！
Paula P.
Its a great company plain and simple. They always deliver what they promise !!! I have ordered from them several times now and am always pleased !
Response from KonhillJun 18, 2019
Hi Paula Thanks for you left such a nice comment to us. we so appreciate it! we will keep updating new fashion comfy shoes in the future. please keep in touch with us! wish you have a wonderful day！
Carolyn B.
Product well made. Am very pleased with my shoes. I received my shoes in less than a week.
Response from KonhillJun 12, 2019
Hi Carolyn we so appreciate it left such a nice comment to us! we will keep updating new fashion comfy shoes in the future. please keep in touch with us. have a good day! thank you very much!
Caryl
Best walking shoes ever!
Response from KonhillJun 12, 2019
Hi Caryl we so appreciate you like our shoes! we will keep updating new fashion comfy shoes in the future. please keep in touch with us. have a good day! thank you very much!
Jedn B.
On my 1st purchases of Tiiosebon/konhill slip-on lightweight shoes from both Amazon and Tiosebon/konhill directly, I was very pleased with the shoes and the service and would have given them a 5 star. However, I decided to try 2 pair of their similar look knit-top sandals, but did not like the way they fit at all. Though the size was right, the knit was too lose around the ankle, potentially being dangerous. One could easily turn an ankle wearing these sandals. I should have checked into their return policy before ordering, it is so restrictive and not easily accomplished. I will be donating them, but will not order directly from their site in the future unless it is a product I know and have had a successful purchase in the past.
Response from KonhillJun 12, 2019
Hi Jedn I feel so sorry about this happened. what you order the sandals are made by flyknit as well. they are the new product on our website, we will give your advice to our shoemakers. also about the return, have you contacted our sellers before? which part of our return policy did you think restrictive and not easily accomplished? we'd like to take your advice to improve it. our email address is: [email protected] phone number is:13236750699 Thanks
carolyn K.
great service....tyvm
Response from KonhillJun 11, 2019
Hi Carolyn Thanks for sharing. we so appreciate it! we will keep updating new fashion comfy shoes in the future. please keep in touch with us. have a good day! thank you very much!
