Kommo (formerly amoCRM) is the world's #1 messenger-based CRM solution that allows you to capture leads in mere seconds, automate your workflows and use chatbots to drive them to a sale. Get a free 2-week trial at Kommo!
Kommo (kommo.com) has 62 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Cardiff By The Sea, California
Excellent
Sales & Marketing · Laguna Beach, California
Excellent
Sales & Marketing · San Diego, California
Excellent
62 approved reviews, newest moderated first
Juan Carlos R.
Yo pagué mas de 1000 dólares 💵 llevo esperando 2 meses con un socio que ellos tienen que se llama ASTORIXA me dijeron que me iban a configurar toda la plataforma y colocarme la inteligencia artificial N8N, uno habla al WhatsApp de Kommo y nunca dan ninguna solución, la verdad no recomiendo kommo no se hacen responsables de nada, esto es una estafa.
sally
Horrible support, they drag your question for several days and answer you with 1-2 words, not even trying to explain the steps or process of solving the issue.
Art Collector T.
Support is awful. They want you to sit and wait for their reply in their chat which can take 24-48 hours and then they close your ticket in 15 min coz you didnt reply. It's ridiculous.
Miguel D.
Pesimo servicio al cliente, politicas de reembolso arbitrarias, pedi un reembolso y se tomaron 1o días para decirme que me iban a dar un credito para futuro uso como que reembolso en su expresión significa eso. Considero que su atención al cliente y servicio no está a la altura de lo que ofrecen.
Oscar G.
After 20 years working with CRMs, we chose Kommo for our clinic for a number of practical reasons, and the platform itself has real strengths. But I'll be honest with anyone evaluating it: customer support is the weakest part by a wide margin — and for a business-critical tool, that matters more than the feature list. Our experience: technical requests, especially around integrations and API access to our own data, go days without a clear, definitive answer. Tickets get templated replies and then auto-close for "no response" while we are the ones still waiting. When you run daily operations on a CRM, that response time is hard to accept, particularly as a paying customer. My honest advice if you're considering Kommo: reconsider carefully and test their support responsiveness BEFORE you migrate, not after. The product may well fit your needs — just go in with realistic expectations about the help you'll get when something breaks. Verified paying customer — account 31959059 (clinicabelba.kommo.com). Our tickets are on record; happy to provide any further reference your team needs.
Arda
Kommo promises a 100% commission on the first sale for its partners, but it doesn't actually deliver on that promise.
Adrian C.
El soporte nunca responde o si es que lo hacen, es después de varias horas
Salvatore
Avoid this CRM for bad user experience and many bugs that they needs to investigate every time.