Kole Imports & CloseoutsReviews of koleimports.com

Easy to order.

Excellent customer service and quick delivery of orders. Michael Franco is the sales person assisting us, he is very responsive and accommodating.

Michael was a caring and knowledgeable customer service representative for Kole Imports, investigated my concern and resolved the issue quickly. Thank you!

I made my first order as a new small with Kole Imports & unfortunately it’s been a real unpleasant experience. I purchase some products that were defective & also damaged. Initially dealt with Angel Fundora which purposely ignored me during the 2 week return period after he lied to me about not accepting a tax exempt resale certificate. I ended up speaking with Michael Franco after that which was the worst experience in years dealing with a manager. Mike asked me to withdraw the dispute in order to help me & stated he’d credit me $82.97 which he lied to me also. I ended up dealing with Evelyn after & she claimed I got a credit back which I proved to her with my Kole charges there wasn’t any credits back to me whatsoever. I had 4 different deliveries for this simple order that became a mess. I have big hopes in succeeding in my new business so I thought any new businesses shall be cautious. I wanted to make a 2nd order but unfortunately with the service I’ve received, it’s been a big waste of time & disappointment. Evelyn attempted to make it right but she was just as bad as the 1st rep. BE REAL CAREFULwith this company. I even reached out to upper management and Rob Kole the owner and they simply don’t care nor reply.

Fantastic customer service.

Will never look at their closeout emails again. Spent 1.5 hours putting things in my cart to find out at checkout, they think I'm going to pay $80 for shipping. Will never do that again.

The shipping is to expensive

Amazing products. A+ customer service . And they always have someone on standby to assist . Definitely a company worth supporting .