Kohl'sReviews of kohls.com

Went there, applied for a card and was told I was accepted with a low limit. I put two different purchases on the card and paid both purchases off at the register. I had to return something and I didn’t realize until later that they refunded the card, even though it was paid off by my debit card. 3 days later I got a letter that they couldn’t give me a credit card. I had wanted to give them another chance but I am done with Kohl’s.

I started as a stock boy at Kohls over 40 years ago. They offered name brand merchandise at a great value which is what propelled their success from roughly 15 stores when I started to over 1000. Fast forward to today and their Customer Appreciation Sale with up to 30% off. Unfortunately most of their name brands have been squeezed out in favor of their lesser quality store/private brands. And none of their name brands (Izod, Eddie Bauer) were eligible for the sale. Sadly I will now look elsewhere and online for quality products at great value.

I really wanted a pair of slip in shoes. I have a 30% off coupon for #Kohl's. I went there, tried on a few pair and found a pair I wanted. At checkout, the lady tells me the coupon excluded those shoes. I said "it doesn't say that." She tells me they can't list ALL of the excluded items. In other words, thousands of items are excluded but you don't know until checkout? Yeah, I walked out. Never again, Kohl's.

Place an order on 9/2/24, total price of the order was 23.50, on 9/2/24 11.75 Was taken out of my account, on 9/8/24 11.75 Was taken out of my account, and on 9/10/24 11.75 was taken out. Totally 35.25. Called customer service very Waste of time and useless. On a call for 45 minutes, asked to speak to supervisor, customer service lied and said there were no supervisor available!!!! Khol’s will be the next company going under

My wife came home with two items but misplaced the receipt. I went online into her account to check and found the transaction. The problem was that the total transaction amount was listed as $128.12 versus the actual correct amount of $80.50. Nobody in Kohl's "lack of" customer service department had the capability to correct Kohl's mathematical error; the issue has to go through their 60 plus day dispute resolution cycle. Math is math and is not disputable. Inane is a nice definition of their service.

This company is sucks ..they can't keep their promise to deliver on time and all merchandise are wrong size and quality is awful .....never buy again and you guys try to stay away from this website

I went to return a couple items I purchased a few days earlier. Long line, 3 clerks so I thought the line would go quickly. However, apparently Kohls Customer Service, Skyler at the Plymouth, MN location decided Kohls customers take 2nd place to Amazon customers and took 3 Amazon returns behind me versus doing a Kohls return. Given Kohls sales have been slow and earnings have missed, it’s too bad they give their Amazon return customers better care than their paying Kohls customers. Won’t be shopping at Kohls anytime soon.

Horrible . Ordered 350.00 futon mattress that still didn't ship on the delivery date but can't refund my money or cancel order til I receive it. Have guess coming in 2 days and now I have to deal with this.