Carmen F.
I been a customer for few years never…
I been a customer for few years never had a problem before. Even some of the amazing nice representative trying to help,they didn't solve my problem. The sad part is my daughter won't receive the present she ask,it was special edition and no one else have it. We. They hired the service of one terrible nasty irresponsable carrier LASER SHIP. Their reviews are the worse,they been stealing package from people. Kohls hire them because they are cheap and so many drliverys but at the end they will loose more money returning peoples money because supposedly lost items,just because LASER SHIP said so. And who is going to pay for my daughter tears when she knew she won't receive her present that i ordered on time andvi made all the steps they told me to do ME* to reroute the package after more than 10 calls to LASER SHIP and to kohl's I also losse my mixer because that,but that doesn't hurt i don't care about me,but my daughter that it's big. That isxwhy i gave 4 and should gave 3. Its better to hire good comoanys that it might take morecdays to deliver but you loose less money and it will keep your customers. But i guess its ok to lost one poor insignificant one


