Kohl'sReviews of kohls.com

I buy the majority of my Christmas gifts at kohls every year and have always been satisfied but this year has been very disappointing. I had an issue with almost every order I've received since November. I ordered a expresso machine and the box looked like it was dropped before packing did work when I received and yes I got a replacement but there have been other issues with other orders. I ordered 2 womens sweaters, only received 1 and it was snagged then had to call to inform then i only got one to credit the other and i ordered womens pjs received one the was just thrown in bag and had a footprint on it. These are just a few examples. Just want to make you aware with things being packaged. I am not as satisfied with my orders lately as I have been previously. And when I return something that can't be corrected my kohls cash gets taken. I jad to finish my Christmas shopping at JCP.

I love Kohls products but there shipping has become so bad that I am questioning my choice of using the online store. This time I even tried the ship to store to save time and it says my products are ready to go and awaiting shipping. One item needed to be shipped to my home and it is also waiting to be picked up. The last several orders have been similar - ready to go but awaiting pick-up by carrier. I really like to take advantage of the Kohl's cash , but may need to start looking for another venue that has better shipping.

I find it strangely fascinating that all the items that I wanted to purchase at Kohl's were "lay flat to dry". Though expensive, the material could not be dried in a dryer on low or very low!! Went to Walmart and purchased several items that could be dried in a dryer. Good material should be washable and dryable in a dryer!!!! Do they think the average person has acres to lay flat on????

Online shopping usually has a coupon to save money on your purchase. Pray you never have to contact customer service. The call centers are overseas and the language barrier will leave you frustrated

OK, I like Kohls, because they have that Amazon drop off, but don’t be fooled by the Kohl’s cash. It’s not very smart and you’re not saving anything.

I'm flustered with Kohl's online as well, but because they want to control negative reviews on their website and only have poitive reviews. ...After reading several of these reviews here, it's really irritating and hard to care when many are petty and lacking common sense. ...What is wrong with people? Kohl's online and Kohl's credit card both can be reached via the website, but to view and pay the credit card, you'll need to have a different username and password to log into that credit card than you'll use for the Kohl's website where you browse and make purchases from. That doesn't make sense to you? ...Unless a store has a policy to take back returns any time, no matter what or how long after purchase, and Kohl's doss not do this, then you have only the alloted return window to make said return/s. Kohls return window is longer than typical, but not on electronics and jewelry. Read up on returns for simplicity sake, which you should do whenever you make purchases just so you're informed. Don't hold onto your item without checking item/s out during the return window. ...My entire family are veterans... that doesn't give you special guaranteed discount privileges at stores. Whine, rant, whine. Even Lowes, who honors 10% off, only does so on some items, not all. We're disabled too, but not due to combat. We're veterans who also happen to be disabled. Nobody owes me anything and I chose my lifestyle. The military also rewards me handsomely. ...How did Kohl's "ruin" your credit score? Huh! Please state how that occured rather than just whining a store ruined your credit score and it ticked you off so you're going to write a scathing review. It simply doesn't work that way. Take some ownership! A lot of these reviews just make me realize how petty we've become simply because we can rant online. Nothing changes from blowing off steam and we just look like we don't know better. Grow up and take responsibility and fix your lives.

I ordered online and am satisfied with the product. It is the additional item that was sent that is a red flag. Now I am tolerant of ALL walks of life, yet do not want ALL walks of life shoved in my face. Why a 3 mos onsie was added to my order is beyond me. The baby item itself doesn't bother me, it's the "HAPPY PRIDE" written on it that does. I do not want it and do not think it is appropriate for children. Target suffered grately for these kinds of products. Kohl's is next. I am sharing my story with everyone, cutting up my card and never shopping Kohl's again.

After using my charge card and not having my reward show, I presented it on my phone and attempted to show my rewards card. She rushed me to customer service and ignored me presenting my card and insisted on my phone number. I informed her it was on my email. She sighed and said I'll have to start over again. I just disregarded my other discounts and exited. Only 3 customers in the store. I was rushed and the sarcastic ma'am every other word made me feel unappreciated as a loyal customer for more than 5 years.