Kohl'sReviews of kohls.com

If I could give a 0 star I would . The store is supposed to be a return any reason any time which is such a lie . Do not buy electronics . You only have 30 days to return . I had got some beats headphones for my daughter for her bday and got them 3 months before her bday . They did not work and they will not take back or exchange them .My daughter is out of a birthday present and I am out of $300 .I called corporate office and they were rude and refused to help me . Worse place to shop ..I would think twice and warn all your friend to not buy anything from them .

Kohl's mobile website is trash. Worst thing ever. Why even have a site if it's going to be this bad. Again trash!!!!

CANNOT GET INFO regarding REBATES offered, for the life of me! I need rebate form that needs to be mailed with purchase receipt. I have neither. I have spoken to local store employee, customer care supervisor; kohls rebate center chat line (guy ended conversation by hanging up). I saved the chat and will send to corporate. So now i sent a email to review center. next step corporate I guess. Worst part is that every person I have spoken to has a different answer to my question. I too have spent lots of $$ and been a customer for a long time. this is really the worst of the worst experience i have had. argh!

Kohls is awful. They have the worst service ever... and I spend a good amount of money there because their cloths fit me well. Guess I need a new place. Don't shop at kohls.com, they are liars and cheaters! Their culture must be toxic if all the employees are that useless to the customers.

If I could leave a minus star review, I would do that. I ordered 3 items online and returned them to the store because they were too small. They reduced my return amount by $20, then gave me a Kohl’s cash coupon for $20 good for that day only. I will NEVER buy from Kohl’s again and will stop all ads and contact from them. Lesson learned.

FIRST TIME EVER ORDERING FROM KOHL ONLINE. I PURCHASE A 8 BY 10 RUG. DIDNT TAKE THAT LONG TO RECEIVED IT. BUT KOHL SENT 7 BY 10 RUG. I CALLED CUSTOMER SERVICE THEY HAD SOMEONE PICK UP RUG. M TOOK A FEW DAYS TO GET MY CASH BUT BUT THEY WAS CHARGING ME SHIPPING FOR A MISTAKE THEY MADE. ONCE AGAIN HAD TO CALL. TO GET THE MATTER CORRECTED. WHEN I TRIED TO REORDER THE ITEM WENT BACK TO ORIGINAL PRICE.. FIRST TIME ORDERING FROM THEM AND MY LAST TIME

I ordered a pair of heels on March 30th from Kohl's website. They were delivered a few days later and they were the wrong color. I called the customer service number and they said that they would resend my heels in the CORRECT color. I received my heels over one week later and they were the wrong color again!!!! I called them once again and apparently they "mistakenly had the shoe available in charcoal and black." So they never had the charcoal shoes I ordered available. The shoes were online 2 weeks before I ordered them. Sooo they took about one month to figure out that those shoes were never available.

I am closing this account because I cannot get account information, see why my account is growing larger because of late charges when I had no idea I owed money in the first place.....the service dept. in the store is useless and you cannot get online even when you start over with new passwords, etc. I have never had online service as pathetic as this one with Kohl's. Goodbye Kohl's....I'll pay this amount you say I owe because of late charges on an original 27.00 act. balance which I had paid through the bank, and which you never received, but I had no way of knowing..