Kohl'sReviews of kohls.com

I rarely have luck buying clothing from Kohl's but I needed a new bra and their is a Kohl's on my way home from work, so I just went there and bought two Bali bras at Kohl's for $30 each. A couple days later JCPenney had them on sale on their website for $15.99. Kohl's does not price match online competitors prices. So, in the future I will look elsewhere before I go to Kohl's.

Kohl's erroneously sends the police after me and then afterwards pretends nothing happened. On 8-18-19 I went into Kohl's in Racine, WI and bought a few pairs of socks. At 10:45A I left Kohl's and drove away. Then about 10 minutes later I was pulled over by Mount Pleasant Police near the intersection of Oakes Rd and Durand Ave. The officer told me that the $100 bill I had paid with at Kohl's was a counterfeit. He asked me the obvious questions regarding the supposedly-counterfeit bill. I answered him and also told him I had a couple more bills from the same bunch at home. He told me to wait in my car and he went back his police car. I sat there with 2 police cars behind me for 15 or 20 minutes. After that 3 officers followed me home and picked up the other bills in question to check them out. They told me they would be in touch with me later on and left. At about 12:30P one of the officers came back and told that I was on the clear and that it all had been a mistake, that the bills were good including the one Kohl's had thought was a counterfeit. When he left I called Kohl's. I thought they should apologize for the embarrassment they had caused me. I was transferred to a store manager who took my name and phone # and told me that the manager of Loss Prevention would call me later on. But nobody called. So the following day, 8-19-19, I called Kohl's again and was transferred to a manager who said her name is Sharon. She again told me that the manager of Loss Prevention would call me, but no call ever came. Obviously making a mistake is part of human nature. But when it happens people usually acknowledge it and apologize for it, but not Kohl's. I think they show very poor judgment when they'd rather sweep under the rug the mess their mistake caused.

I hate the store and the app is the worst ever! I must be a total fool to shop there! Always long lines at the customer service counter because the totally stink!

Wow. Standing at the pick up online red label on the floor, I was completely ignored. I stayed there for over 10 minutes and watched as customers who entered the customer service line get help. Whether short or not the least they can advise is for all customers to get in one line and that the pickup is not currently being manned. Absolutely horrible.

Kohl’s is not even worth One Star, wow I mean the horrible stories on here is sad n I also have a sad story, I have a CC with them which I’m canceling n online order, OMG DONT DO IT, u will be sorry n disappointed, I mean if there are a million of orders n yours goes well then just think of all the other nine hundred thousand nine hundred ninety nine that didn’t go good, they tell u in the store to go online it’s online u order n then u don’t get it cuz it’s out of stock but meanwhile it shows that it’s in stock, it’s funny how they have no issues taking your CC number or your money but meanwhile they don’t have what u ordered plus don’t ask for a supervisor when ur on the phone for an online order they are busy or not available! Please do urself a favor DO NOT ORDER ONLINE..... u will be sorry sooner then later! They don’t care about their customers they see u as $$$ cuz if they did then things like this would NOT be happening to us as we the customers make Kohl’s what it is today, pretty soon they will be like Sears n Kmart n guess what happened to them!

If I could rate lower I would. Never have I experienced such a gross display of service. I was purchasing 4 pairs of pants. After asking about a sale price "buy 1 get 1 for $1" that was on display I showed the clerk who proceeded to argue that it must belong to other merchandise. The promo card was prominently displayed in many surrounding items of the Dockers shelves, and he said very openly that I need to learn how to read because the digital display was different. I asked for a manager who was standing right there and just got a blank stare. The neighboring cashier found the whole thing funny, laughing and adding insulting commentary. He'd already run into the back of me with push carts which he found hilarious. In no instance was there an apology from anyone. Needless to say I left and will not purchase ANYTHING from ANY kohl's ever again. It's bad enough their merchandising is a total wreck to shop but I don't think anyone deserves to be treated like this!

I really need to express my frustration with Kohl's just now. I tried to order online, and went and got a gift card because I don't like using my credit card online. Low and behold, they have an archaic system that still requires a credit card even if your gift card covers the order amount! I am outraged. This is crazy! I don't know if the store will be able to take my order, I am not giving them my credit card. I never had an issue like that. After reading all the bad reviews I am damn glad I did not use my credit card, Kohl's seems to have a poor rep and after this I will never buy from them again, too bad.

VERY friendly people but always out of stock, never have size or color for even the most basic items, anything they do have is not on sale, when it goes on sale, they're instantly out of it