Kohl'sReviews of kohls.com

You are criminals. Your crappy system charged my friend twice the order she placed. You refused to give her her money back for the order YOU added. It must be a wonderful system where you can force purchases on someone. You over drafted her account and What’s your grand scheme to fix this!? What did you do to help!? You said “well take care of it yourself. This deck of cards ain’t going to build itself into a house!” Or something to that effect cause what ever you are doing on your end sure as hell ain’t work.

Ordered online was a disaster. I thought I was ordering a suit. It was only the jacket and when I realized that, I tried to cancel right after but was told it was processing. I received the coat precedes to order pants to give a suit as a gift. Upon arrival the pants didn’t match the suit, so I take them back to nearest store and was told they would credit it back on my debit card. I had all receipts, but the debit card that was used the day of purchase was lost and I had a new card. I couldn’t get a cash refund had to get an In-store credit. I was also told that I couldn’t get the tax I had paid on the items. This is a bad policy. If you are buying a gift for someone far away and they needed a particular item that person wouldn’t have the debit card used for the purchase. The store didn’t have what they needed they would be out of luck. Worse policy ever time for a review if you want to keep your customers happy. Customer service wanted to credit it back to the lost debit card and I talk to the bank about getting my money back.

Kohls is honestly trash, they been telling my girl to pretty much work for herself, hasnt even met her real manager yet, and just been trying to fit in where she "thinks" she should be. i recomennd to never work there, it is literally whack as hell, i wish there was more things i could say to describe just how god damn whack kohls is.

Kohl's credit is a joke. I contacted them over a year ago about settlement and the rep told me what to do and following the directions. They took my payment but never settled the account and I have been fighting them for over a year. They act like it never happened and treat me like I'm lying. I took details notes after all calls and when I told their executive offices they said oh that is not what was said. What? I asked to listen to calls and they said nope not without a subpoena. I have battled them over and over again cause it's unfair for a company to trick consumers. I honestly hope they fall like all other brick and mortar companies cause it's completely unfair. The executive offices are a joke and don't care about what their phone reps said or did which they should stand behind their word. I was being honest trying to settle my account during a separation and financial bind. I could have just not paid them at all.

I ordered a few pairs of shoes online. None of them fit. Their sizings have been so inconsistent every time I shop there. I tried to return by mail but it was going to be over $50 to ship back! The only reason I order online is due to no store being where I live. Kohl’s use to be my favorite place to shop but not anymore. I will stick to shopping on amazon. They actually make returns easy!

I had an automatic payment go through, and tried cancelling it, but they refused to. So I requested a refund check. The customer service person informed me it would take 2 months. There is no option of expediting my refund check! It’s been a month, so I called seeing what the status is, and the JA never requested the refund check. So now I have to wait another ridiculous amount of time. Like a month. Expediting the check is supposedly not an option. Biggest load of crap I’ve ever heard. You should be kissing my a** after the amount of time I’ve been a card holder, and the fact your company employs people who are incapable of doing their job. But no, apologizing is just supposed to cut it. I am so done with this company. Sales prices are what the regular price should be. Biggest joke of a company!

I opened a Kohl's account 3 years ago to establish credit. I have excellent payment history. My goal was $3000 credit availability. I paid off my account in full 10 days ago. According to Kohls credit online, my payment posted 8 days ago and cleared my bank 7 days ago. Yet my account still shows a negative balance. My goal was to raise my score from fair to good, so that I can get a car loan with a better interest rate this week. But tomorrow the credit agencies will report my current score, and because Kohl's wont update my credit status, my credit report will reflect a negative balance. That, plus the fact that I haven't been able to use my Kohl's credit to make any purchases because it is showing that I dont have any available credit, even though I paid almost $3000 ten days ago. For that, I'm out. I will cut my card in half, open a Macy's account and boycott Kohl's for life.

Just tried to place an order online and it is the worse hassle I have ever had. After putting all the info requested kept getting a notice that my email and it's confirmation didn't match. What was there was my email and has been for years and the confirmation matched. I was frustrated and tried to just cancel the whole thing and it wouldn't allow me to do so. I was at least able to remove my card number. Worse site i have ever shopped. Your loss.