Kohl'sReviews of kohls.com

I really stopped shopping at Kohl's a while ago because everything is such a hassle. No dedicated returns area anymore, etc. The selection has also gone down the tubes. So, I really like Levi's jeans and look for them on sale. I needed a pair now though and ordered at $49.99. Literally 2 days later, they had a price drop to $35.70, so I ordered 2 more pair. The first ones at the higher price arrived, and once they showed delivered, I reached out to them via chat to get a price protection refund. I was met with "since you can't use a coupon on brands like Levi's, we can't offer you the partial refund, you will have to return them and repurchase them." Say what now??????? So, let me get this straight...they will not refund me the difference, but I can return it and buy it at the equivalent of that difference? That's absolutely asinine. Instead of them doing the right thing, they simply are getting all 3 pair back and I already bought them on Amazon for actually less than they were there. The credit card is getting closed, and my fat behind will not be stepping foot in there again or every using them online.

My order from Kohls was lost by UPS. Was to be here three days ago. I’ve called two people at Kohls and neither were helpful. You have to wait six days past the latest possible delivery date. Never experienced this from Kohls. However, now that I have I’m gonna look elsewhere to do my shopping. Until something goes wrong you have no idea what kind of business you are dealing with. Now I know.

Very cheaply made clothes. I took a dress back with a receipt. The receipt contained an image, a barcode, and an order number, but because somebody scanned a certain bag that I had with me, I got a refund for a T-shirt at six dollars while I returned the dress for $27 and they won’t make it right and I’ll never shop there again.

Kohls is awful ! Don’t waste your money there and be cautious they have no employees in shoe department and there are shoes everywhere I fell in there store tripping over boxes of shoes landed on the ground . It’s a high fall risk be very cautious . I would hate for another person to get hurt they truly do not care . The Jax store at bartram is the worse .

I’ve had to call 6 times!!! They are all absolutely useless! No one is able to communicate, Nobody wants to work & No one knows what they’re doing. It’s atrocious and they should be ashamed as a company for these people to represent.

I ordered a new york knick jacket and I received a pullover sweater from Dilluth trading. Absolutely unacceptable

The website is truly horrible. Impossible to add order to account when item was ordered while not logged in. This alone is seriously ridiculous. Makes tracking or changing order virtually impossible Very difficult to find information Frequently hacked Not user-friendly

Tried to return my Amazon order and arrived at 7:25 (they close amazon drop off at 7:30) and an employee yelled across the store “Amazon is closed!” Update your hours if you’re not going to commit to the posted hours- until the clock say 7:30 it should be OPEN. wasted 30 minutes of my day.