Kohl'sReviews of kohls.com

I purchased online iRobot Roomba 960 on 11/17 and was supposed to deliver on 11/22. The item was lost in shipping. I contacted Kohl's customer support they didn’t even understood the problem. I used to get same reply till 12/03 daily saying "Good news YOU WILL RECEIVE IT TODAY" without even understanding issue, I requested to talk to manager, their managers as well had same reply. After long time they said we will open ticket with shipper nit they s didn’t even open ticket with UPS, I opened ticket with UPS. When UPS contacted Kohl’s no one from Kohl’s responded to UPS. I was totally frustrated and thought to contact Kohl’s Corporate team on Twitter and Facebook on 12/03, they understood the issue and shipped different shipment.

Now I know why I don't shop here! Over the Christmas season I thought I'd give them a try and enjoy the Kohl's cash offered. HAHA! I had NO IDEA that if I had to make a return they'd take the FULL $15 Kohl's cash off ONE ITEM. I'm so livid and feel mislead. I think they should at least Pro-rate the amount across the number of items or purchased or even offer IN STORE credit. I returned $25 worth of stuff and got a $6 refund b/c of the $15 Kohl's cash. I should return EVERYTHING I bought if they're going to take it all away if even 1 item was returned! NEVER EVER EVER will I shop here again. I'll also let everyone else know about their shady "Kohl's cash" B.S.

Its New Years Day 2020 Kohls is running promo ads for today only but no way to get thru to them either online or phone call. So how am I suppose to redeem my "todayonly" promo coupon? I couldn't even register online. I made sure all info was correct but I couldn't get the "continue" to highlight to finish my registration. I am stuck! I even tried calling the nearest store closest to me which is 21 miles away to see if they were open and I get a dialog box on my phone saying the number is not taking voice calls. Really? so why was this offer out there if they were going to be closed on New Years and not tell anyone? Unbelievable! terrible customer service!

They advertise super low prices on sale items. Then you order it because it seems like a great deal. Two days later you get an email saying that the order did not process because the item is no longer in stock. Well, how was it in stock when i ordered it but magically all of a sudden not in stock a couple days later? Hey Kohl's, stop putting ridiculous prices on stuff just to get people to order other stuff along with the order. It's basically clickbait tactics now being used to lure shoppers. This is disgusting. I can't wait to one day hopefully see this chain out of business!

Their credit card service sucks. I had a card with them nearly 4 years without any issues and little usage. After 4-6 months of inactivity they chose to cancel my card without any notice. Now my credit has been effected and there is no way to dispute it through credit karma. Wth Kohls? Just don't open a card with them. Waste of a credit check!

Kohl's sent me items that I didn't order and it created a snowball effect of issues. Spoke to a Barbara and she was rude and not at all helpful. I buy quite a bit online but will never do again with Kohl's.

Kohl's cash should be called Kohl's scam. Why I think it’s a scam, we as customer always get in the trap. I have very bad experience so many times. You buy stuff you get Kohl's cash. That Kohl's cash has to be spent within a week. If any reason you have to return that thing you get nothing. because that you spend Kohl's cash already. Just to use that Kohl's cash you buy unnecessary thing. Now you are stuck with the waste unnecessary stuff. It's disgusting. They should stop Kohl's cash. This totally scam. I will stop buying anything from Kohl's

VERY disappointed by the latest tv ads showing young girls in bras and panties This is Victoria secrets way of selling Not at all what I expect from Kohl’s I am an MVP shopper but will not be going to Kohl’s again unless these ads stop