Kohl'sReviews of kohls.com

Advertising if something goes on sale within 14 days of your purchase they will honor it and give you the items at the sale price. Well they do not. Very bad policy. False advertising. I will not be shopping there again in their store or on line purchases. Very disappointed in their business practices.

I ordered outside cushions for my porch furniture. Wondering where it is I searched order number and seen that my order was cancelled. Got an email 7 days later saying that my order had been cancelled. Ridiculous! I will never purchase another single thing from Kohl’s ever!

I have been a customer of Kohl's since they opened and regularly use my Kohl's charge card. I ordered a picture a few weeks ago from Kohl's.com. It arrived with the glass broken. My husband returned it to a Kohl's store, the clerk suggested we write a review because they were getting many broken items via Kohl's.com. I wrote a review on their website stating the situation and actually mentioned that I wanted to purchase the picture again but was hesitant due to how the picture was packaged. The wood frame was protected with foam all around but there was nothing separating the glass from the package box. Nor was the box labeled "fragile" or "glass". I asked if the picture could be shipped to the store and I would pick it up there. My review was never posted so I wrote another one. It too was not posted. However, I received an email stating my review would not be posted due to it's contents. After trying their feedback to no avail. I called. After waiting 17 minutes, I talked with Sander. He listened, said Kohl's was very busy, and that someone higher up would contact me. I am currently waiting for someone to contact me from Kohl's. I won't hold my breath.

I ordered 2 items on my debit card and charged for 3. Bad business and rude customer service. Would not resolve problem. Was told to dispute transaction with my bank. Waste of time and money. Horrible selection of overpriced merchandise. Absolutely not recommended.

Customer service was terrible. A supervisor name gale 3841 told me she knows more people not affected by the pandemic than are. None of her direct family were affected. A quote from kohls C.s. Tracey 2542 was unbelievably rude and disrespectful it was appalling. This is the only review I've ever left in my life. To spare a long story don't ever ever shop at Kohl's please heed my warnings I will do my best to tell everyone please help me spread word Kohl's is an evil corporation.FACT

Worst online order service around. Takes the order, charges my card, tells me its in stock for pickup at my nearest store, then sends me a cancellation of my order. Refund? No, not same day

Kohl's has the worst customer and return service. I placed the order in April and returned 2 products. I had to pay for return shipping costs as well when all other companies have free returns. I contacted them several times and they claim they have not received them. After more the a month they credited me for one product and said it was only one item in a box. They kept turning the fault on me.I lost $93. I will never shop in their store again and make sure that other customers know about it as well.

Ordered 3 bras online for store pickup. Guess what their system wants you to tell it the pickup or delivery option for EACH item. So I received an email that they were shipping 2 bras and I could pick up 1. I tried to correct this online but it told me that my order was being processed and I could not change or cancel it. I called the toll free number and have been on hold for 40 minutes and counting for a simple request to pick up all 3 bras in the store. Needless to say, I will never shop Kohl's again. Bad experience.