Expect Great Things when you shop Kohl?s for apparel, shoes, accessories, home products and more! Find top brands at great prices at Kohl?s today!
Kohl's (kohls.com) has 3,771 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Marcine J.
Great Products with over $200 in savings. While I browsed the discounted items, I found plenty of choices. I needed to go down a size and wanted to pay as little as possible in case I gain weight again. All six items were a need versus a want and they all worked while saving me $200 plus dollars from initial sales price. I will keep shopping at Kohls for quality and prices.
Maria G.
I visited the Khol's store on Webster NY yesterday and had a very pleasant experience until I had to leave. There was an extremely rude woman demanding to go in the store without a face mask. Like it or not, face masks are mandated in NYS and I did not appreciate that I had to walk by her in order to leave the store. I felt so bad for the poor employees and the manager who had to deal with this situation but I have to say, I was very impressed with their level of professionalism. Thank you Khol's for helping to keep us ALL safe!
Lori L.
I ordered three shirts that never came, called customer service and a young women (ID no. 070Y) helped me, very pleasant and beret, very helpful
Dorothy Marie Stone P.
Great service
MacKenzie D.
I placed an order with Kohl’s just two weeks before my daughters birthday. A week later When I checked the status of the order, it said it arrived. When I tracked the tracking number on UPS website, it stated that the order was delivered on my door step. Um.... no!!! I waited a week later hoping that the order would show up and it did not. I called UPS but they said they could do not anything since their driver documented that he dropped it off on our front porch. GREAT!!! So I called Kohl’s costumer services, explained what happened and they were kind enough to refund me my money back. It was not difficult, but i was unable to reorder the item since it was sold out. No other store near us had it. Disappointed, but just happy that kohl’s reimbursements me my money back. This is why I am giving them a great review.
Tracy C.
Dillon at Kohl’s store Wentzville, Missouri went well out of his way assure I got excellent customer service. Thank you Dillon for all your efforts and your helpful pleasant attitude in these busy trying times!
Janet B.
Just spent two hours on the phone placing an order for just a pair of Pajamas. My Kohls card was not working right so they directed to the call center in Manila. English is not their strong point. Spent almost an hour ordering the item and then got a confirmation. The item was being delivered to Wisconsin and I am in New York State. Called to correct the mistake and that took another hour to get her to understand my dilemma. Finally hung up and decided to go directly to my local store. What a frustrating afternoon. Must call Wisconsin when my second order comes in to cancel the first.
Emily M.
Every time I visit the khols near me, I'm always greeted at the door and I'm always asked if I need help finding anything as I'm shopping. Not to mention the store itself is always clean and neat, especially with covid, they always clean before and after each customer at the register and use gloves and hand sanitizer.
