Kohl'sReviews of kohls.com

I love khol’s but recent experiences made me want to not come back. I wrote a review in a product and it was taken down for no reason. So, I figured I’d write another one and maybe not focus so much on the bad and talk about some of the good. Again, blocked by the moderators. How do you run a business and not let people speak to the quality and value of your products? No wonder more than half of them have no reviews.

I don't usually order on line for Kohls but since the virus I do. I ordered some clothes on line, tried them on the length was too short. Spoke to customer service about my problem, she told me I can bring the items to the store, I told her I'm disabled that's another I order on line, well she also told me no carrier can pick it up so I have to find a ride or find some one to bring it, I kept telling her I'm by myself that's why I ordered on line. Oh for the return label you have to have a printer, I told her not everyone has one. Kohls need to consider their policy on disabled people or people in conditions that has no printer or can't make it to the store. I told her I'm not shopping there again because I'm stuck with clothes with short length.

There customer service no good made a payment on kohl’s card my payment was taken out twice for 572 been trying to get refunded all they keep saying is 10 to 14 days still waiting and they won’t answer questions then they hung up on very disappointed never had any other issues from other stores to ever get refunded lost a customer

I hadn't been in my local Kohl's store on E 96th St in Indpls Indiana since the beginning of the pandemic so was really looking forward to my shopping experience. I was always a regular shopper there buying clothes, jewelry, bedding, etc...You can imagine my dismay and shock to find most of the racks GONE and very little clothing displayed. If you want people to shop in your stores, Kohl's, you must have something in your stores to actually BUY.

Bought glassware online, arrived broken. Poorly packaged, not enough cushioning to minimize movement during shipping. Kohl’s shipping department fell asleep on their packaging. A waste of my time.

I've had a Kohls credit card for 7 years. I haven't used the card for a period of time as I was paying off funeral expenses of my Mom's which totaled just under $17 000.00 and needed to keep my finances in check. Kohls decided that due to my not running my balance through the roof that they should close my account. What a bunch of morons. Its not as if I had a balance that I wasn't paying. I just hadn't used the card. No worries Kohls.....I'll gladly shop elsewhere.....Morons.

I ordered online today and found some clothes that were in stock at the local Kohl's store. I ordered them and I was confirmed by my email that it was ready today for pick up at the store. To my surprise this store did not have the clothes in stock and I made the long trip for nothing and was told by the manager that it was cancelled without notifying me. What a waste of time and gas! Not my store for online shopping any longer!

I am appauled by the treatment received in the Arlington store by an employee working there from India. Returned an Amazon purchase. While standing in line observed how nice and courteous her treatment was to the whites standing in line before me. When I approached she reached to get a plastic bag to handle my return being extra careful not to touch my package (as if my brown skin made the package unclean to touch!) After I moved a little distance away pretending to be shopping to observe her interaction with the white customer behind me. NO PLASTIC BAG! she actually rested her hand on top of the package went back to happily and attentively chatting away with this customer as she had with the ones before me. I confronted her afterwards and then confronted the store manager who after speaking with her claims that she confessed to doing nothing different or wrong and of course that store cameras was pointed away from her during our interaction. This store in Arlington Texas is RACIST!!!! I also plan to call there corporate office and also report this to Amazon!