Kohl'sReviews of kohls.com

KOHLS IS THE WORST PLACE IN THE WORLD. CLOTHES ARE LOW QUALITY AND THEY DO NOT HOLD UP. IF YOU BUY FROM THIS CRAP STORE ...BE PREPARED TO WEAR THE CLOTHING ONCE BECAUSE WHEN YOU WASH IT , THE SEAM STARTS TO SEPERATE. THE CUSTOMER SERVICE IS SO UNETHICAL AND DISTASTEFUL. I HAVE NEVER SEEN A STORE THAT HATES THEIR CUSTOMERS LIKE KOHLS. Do Not give your money to this place.

First off, this is a very user UNFRIENDLY web site. I have had issues every time I have tried to use it. And just to be clear, I work on a computer for my job every day, and I access multiple web sites, so I know how to access and navigate them. My complaint---I made my payment online and received a notification (while processing the payment) that it processed. I got no email confirmation to print. Yesterday, I got a bill with a $16 late charge because my payment did not process. I called CS today and all I got was "I don't see that a payment was made". Long story short, any money I saved on the item I purchased was lost in the shipping charges and the late charge. I won't be using Kohl's charge or Kohl's online in the future.

Scam , I ordered a 70$ Nike vest and never received it Not even a tracking number I won’t ever order from here again Scam

They create tracking numbers but don’t actually mail anything out for weeks. Contact CS and they string you along…give it another ten weeks to see if it arrives. They treat their customers like utter garbage. I’ve never been treated so badly in my life. I just want what I ordered. I canceled my charge card because of the way they treated me. Tried again because I had some kohl’s cash, and they’re still up to their old tricks of not actually shipping anything. This rubbish company should be fined.

I Have never seen such a horrible clothing service since well...EVER I spent 200 DOLLARS on clothes and they ended up shipping them to ENTIRELY DIFFERENT LOCATIONS BUT MY ADDRESS not only that the people who lived there gave me half of my stuff but when I came back for the last 2 clothing they just pretended I wasn't there thanks Kohls you just scammed me and for anyone reading this take this as a warning and DO NOT SHOP ON KOHLS ONLINE WEBSITE.

I went to Kohl’s the other day. Needed some nice clothes snd shoes. Was I shocked to discover they no longer have nice clothes. There is an abundance of yoga pants, workout clothes, jeans and assorted tee shirts and ver casual blouses. There were no dress shoes to be seen. Guess I will need to shop elsewhere for dress clothes. What happened to the store I used to love???

They rules should be allow people in with mask for COVID I was being laughed at with my mom wile we wore mask and every one in store should be the same if they don’t wear a mask they should not allow come in building this is why COVID lasting long time cuz people think it’s funny laugh at others good I hope they get sick and kids there have no respect I had move over for little kid look at lotion supply did not grab it . People are just rude and stupid bout COVID it’s not funny . That’s should be rule don’t let people In without wearing mask my mom has to we shouldn’t be treated different .

Kohl's lost my account completely so I signed up for a new one and place a large order. When my order was delivered, no packing slip was inside and I needed to take back several items (I live 2 hours aways from a Kohl's.) My new account a made for this order is lost! They have no record of the new account, I never got any conformation emails, no packing slip and now they won't refund me for my items unless I go home and get the credit card I purchased them with. What a hassel. I will never buy online from Kohl's again. Never!