Kohl'sReviews of kohls.com

While my initial experience wasn't ideal, I really appreciate the effort from the personnel who helped resolve the issue. They were professional and quick to find a solution, which turned things around. I’m grateful for their assistance and will consider giving them another chance in the future.

can’t find anyone to help me waiting in line forever leave as no one can help me a lot of crummy products -Friendly cashier and good clearance

Decent product range online, but international shipping costs are a letdown. Website's easy to navigate, though!

To the Executive Leadership at Kohl’s, I hope this message finds you well. I am writing to express my concern and disappointment regarding Kohl’s current military discount policy, which only offers the benefit on Mondays. As a United States Marine, I proudly served my country 24 hours a day, 7 days a week. There were no days off—no designated day where we served less or sacrificed less. The commitment required of service members is constant and unwavering, and I believe the recognition and respect for that commitment should reflect the same. Limiting a military discount to only one day of the week feels inconsistent with the spirit of honoring those who have served. Many veterans, including myself, may not always be able to shop on Mondays due to work, health, or family obligations. A daily discount would be a small but meaningful way to acknowledge our service every day, just as we served. I respectfully urge Kohl’s to reconsider this policy and extend the military discount to all days of the week. Doing so would demonstrate genuine appreciation for the sacrifices made by service members and veterans alike. I believe this change would not only be well received, but also foster greater loyalty from the military community. Thank you for your time, and I hope you will give this request thoughtful consideration.

Being not the big shopper I use to be. I now like to go in, get what I need ( if they have it ) And go on my way. With that being said, I find it constantly irritating to stand in line and wait, while the customer collects their Kohls cash, redeems what they have and enters their phone number for rewards. And is given a sales pitch about applying for a Kohls credit card. If the company wants to offer intense customer service experience. Please have more than 2 people open at the registers! Getting the best values anywhere you shop should be easy and fast! Not like watching each customer play monopoly! Enjoy your purchase!

I ordered something online on Sunday, but on Wednesday, all items are still showing in fulfillment, it says arrival date of March 27th to April 2nd when I ordered. I called customer service and reached someone who couldn't help in any way including his manager and they said that they work in Mexico. But today 27th already, they are still in fulfillment status, I called the local Kohl's store to see whether they can help with the order, but they told me that they couldn't find my order. It's so strange. I need those stuff arrive in time for my open house. I have been Kohl's customer for 15+ years already, seldom run into such case. Upgrade to 3 stars since I got notification of ready for shipping today. Hopefully it can arrive in time for the open house. And will update then.

Ever since they switch the kohls cards to the Capital One Credit cards without my signature, they have dinged my credit over 5 points. It impossible to make a payment in store now. I threw away the credit card cause I did not sign up for it. This is ridiculous. The supervisor at kohls asked me to tell them to waive the late fee but they won't even though I tried to pay in store SEVERAL times. This is a absolutely not okay!

Put the prices somewhere anywhere in the store or item. I don't want to download a app to scan items for prices. I did and it depleted my battery and gave errors or crashed. So frustrating on black Friday shopping.