Kohl'sReviews of kohls.com

I recently purchased a 7 piece comforter set and really liked the look of it. However, when taking it out of the package the seam was already coming apart. (photo 1) But since I can sew and I liked the look of the set decided I could deal with that. BUT when I washed it according to instructions, it came out with little holes (2nd photo). I contacted customer service via email - I have not heard anything from them. Since I only had the comforter for 3 weeks, I wrote a review on their site, hoping with this review customer service would actually reach out to me and try to resolve - still nothing. I don't typically give negative reviews, but with this - I felt it was necessary. For pictures check my review on Kohl's website.

I’ll start this review off by saying I will NEVER SPEND MONEY AT THIS STORE AGAIN!! We all know there is still a pandemic going on in the world and stores including KHOL’S have now hiring signs in their windows, posted at check-out counters, some even putting flyers in your merchandise bag. So my son and another HIGHY EDUCATED AFRICAN AMERICAN MALE put applications in at a local KHOL’S department store. Now, I can’t speak on the experience of the other young man however, I can speak for my son and say he’s 17yrs old, NEVER has been in any kind of trouble, arrived to work on time and even went in on some of his off days when his previous employer needed him. (Previous employers were Seasonal jobs only ) My son is a A&B student and has been accepted into a very Prestigious University in the fall based solely on his GPA. Before the question is asked yes, My son has retail experience. I just find it ironic that 2 African American males put in applications and both were denied employment. WHY?!?! Usually, I would keep calm but, I truly feel as though this was more Racial than anything. It’s Sad that in this day a and time we are still fighting for equality. Didn’t hire them but you still have a Now Hiring sign still posted in your store. An email was sent to each of them saying they did not get the job… These are High School Students that are willing to work, while they are still in school in hopes that they were able to return to work during there time home from college. My son along with the other male went to the store to see about applying for a job, they were asked what their names were and was then told they had to fill the application out online(they did), and their interview would be conducted over the phone(it was) and an email sent to notify them 24-48 hrs later with KHOL’S response if they did or did not get the job. 48 hours later, My son was shocked a little due to the fact he stated the day of his interview, “He informed me the interview went great, I don’t see why I wouldn’t get the job”. I will not say it’s not unfortunate that I had to explain to him after KHOL’S replied back to him 48 hours later that he didn’t get the job; that some companies still and will always be against African Americans working in their stores; and if there are any African Americans employed there it’s only a couple(and I do mean less than a handful scattered throughout stores like they are a rare species). It just utterly disappoints me that Companies are still acting like this in this day & time. My husband & I have taught our young men to work for what they want in life. My husband and I both work and always have since we were 15 & 16 years old. Until the move my husband had been at his previous job for 18yrs. We have never had anything handed to us and both worked hard to provide for our children, showing them and guiding them how to be upright citizens. This is a learning experience for him…… Please KHOL’S explain to me and I’m sure along with others your hiring process, seeing as though YOU have now hiring signs up but your NOT HIRING ANY AFRICAN AMERICANS. Yet your probably like everyone else understaff during this pandemic. The ONLY REASON I gave 1 star was to write this review. So in reality I wouldn’t have given any stars. So what’s the point of the “Now Hiring Sign?” Is it just for looks? We can clearly see that teenagers are wanting to work due to the fact some Adults are sitting at home collecting unemployment, foods stamps and any other government assistances they can get. I’m not calling them grown because a Grown person would get up and go to work and make a living and have morals about themselves and be an example to their children and others. So again KHOL’S I ask why don’t “YOU” start by being a change in this world. Respectfully, A Black Mother Who Cares

Online orders still out of control. They give you a short window to use Kohl's cash, but say online "not eligible yet" and any other time wasting message that may pop up. Other major issues. It's scamming. Bad scene. Update: On the "other major issues (trust me, reader you'd agree it is)" They're obviously taking info. from those who traffic in harassment, more received from Kohl's today. Very upsetting the WI Atty General is helping these companies do it, they are, I've dealt with them, including a "mocking"voice mail in response to my letter explaining why there wasn't the obvious solution on another scam/fraud going on in the state.

I placed an order before Christmas 12/6/21 for 3 items got $50 in kohls cash..applied it to another order I placed a few days later..waited for orders only to find that my new address in Arizona defaulted back to my address in New York and that is where they were delivered.. had my sister pick up items from new owner of address and return to Colonie NY store total order was 352 and change credit I got back was 299 I was shorted 53.50 which they charged me for plus tax because I used the kohls cash....Called and spoke to 2 reps got no where..spoke to a Supervisor Antasia and she said because i used 50 kohls cash I owed that amount I said for all 4 items returned I still owe 53.50 she said yes because i used the kohls cash...I will be filing a complaint with BBB

I usually get great service and experience at any Kohl’s I go to, but my two most recent visit to Kohl’s Woodbury was horrible. After hours of shopping to find exactly what I needed, I found out at check out that my Kohl’s reward for $10 emailed to me just days before did not have $10 available for me to spend. I was given a number to call, but I asked for a manager Bc it didn’t make sense to me to purchase everything now and bring it back for adjustment once I figure out why Kohl’s gave me $10 that doesn’t work. I wanted to figure it out while I was still in Kohl’s. I waited for a good amount of time for a manager to speak with me, the the point where I can hear customers complaining Bc there were only two cashiers and both were working slowly as always, but no one ever came to speak with me. I told the cashier to cancel my purchase and i walked out extremely upset and disappointed. No, I did not make a scene Bc the truth is it would have embarrassed the cashier and they were not the problem. I did figure out what happened with my Kohl’s reward, but it honestly could have been handled quickly in store. The wait at Kohl’s Woodbury is always a hassle, the service is not that great, and it honestly attracts customers that I would prefer not to be surrounded by. I won’t be returning after two visits where both were horrible.

I was excited to here about the remodeling of my Kohls in my hometown until I went there. I'm a college student and used to love all of the deals I'd get but in terms of men athletic clothes they had nothing.

New return policy is complete BS! Items were a gift and they low balled us on price. Then when you try to get in touch with them the return number is under maintenance. We are canceling both our credit cards with them done.

Tried to reach customer service everyday since the order was placed and here it is Monday morning at 8:45 am January 3 and still cannot reach anyone.....on hold another 25 minutes with only a voice prompt for me to got to "Chat" to handle my issue which is totally useless.....at this point when I probably get my credit card I will surely cancel the card and return items bought.....extremely and poorly run company....make sure you, friends and family don't own stock in this company.....