Kohl'sReviews of kohls.com

Whatever you do, do not get a Kohl’s credit card. The credit site will open in mobile if you are trying to review or make an account on mobile; however, the mobile site won’t let you login. Every time I have had to make a payment, I have had to change my password and launch the desktop site on my phone. Kohl’s is also the only external account I can’t link to my main bank account, likely for the aforementioned reasons. “Unbelievable.” - Gordon Ramsay (unrelated)

Order Number: 6250788775 Order Date: Friday, April 29, 2022, at 22:28 PM (CST) Thank you for sharing your feedback about Toddler Boy Disney The Mandalorian The Child Tops & Bottoms Pajama Set. Unfortunately, the review didn't meet our review guidelines. Please review the posting guidelines and resubmit a new review about our product. Edit your review We appreciate your business and hope to see you back again soon. Thanks again, Kohl's You will see below that for the Godiva fraudulent charge because Kohls does not have the product, nor can Kohls deliver an imaginary product they sell online. I've moved forward to the BBB for the Godiva Chocolate, which apparently you sell, charge for and accept delivery options by customers yet never provide to the customer. Please see the below BBB response to my complaint. If, as the CEO of Kohl’s, you prefer to offer products you do not have in inventory while providing false delivery information, which leads to deliveries never being made, then I must give the truth about your day-to-day business practices. As an SEO content writer, blogger, author, and Kohl's customer, it is compulsory that I tell the general public about the business practice travesty that Kohls Corporation provides customers. If Kohl's finds ANYONE CARES enough to make the delivery of Godiva Chocolate and credit the refunds owed to me, it could be the beginning of doing the right thing in business. Or at least it’s a beginning going in the right direction. But I don’t expect you or anyone at Kohl's to do the right thing. What’s incredibly sad is the vital information I need to share with the public at large.

If I could give them 0 stars I would. Placed an online order on 10/29/22. Received an email on 10/30/22 stating the order was complete and shipping with an expected delivery date of 11/3/22. Here's the catch...the label was created but it has never been picked up by UPS for shipment. Called customer service, the automated message said order complete and shipped. It still has not shipped. Spoke with a customer service rep (obviously located overseas) and she couldn't even tell me where the item is being shipped from. I told her to cancel the order since it has not been completed and it has not been shipped. She told me I had to wait until 11/7 to cancel. DO NOT DO BUSINESS WITH THIS STORE!!!

I was scheduled for a phone interview for a job at a specific time on a specific day and never received the call after it was confirmed by email

I went to kohls to make a return. One of lady at counter was rude to me n giving awkward facial expressions like she is tired of me. Other bad experience I faced that my bag buzzed at exit door . I felt so embarrassed. Reason the customer service was so dumb that he didn’t removed the theft tag.

I haven’t used my kohls card in over a year. In the past month I have had 2 fraudulent charges show up. Someone called in twice this month, changed my shipping address and according to kohls, new cards were mailed out. I spoke to the fraud department that said they locked my card and started a claim on the order. Then the 2nd order showed up. I called Kohls again and was told my card was never locked. They then locked the card and said they would handle the claim and I would not be billed. Today I got a bill in the mail. I was told the 2nd claim was never filed and that they would file it but I had to make a payment. Why do I need to make a payment on fraud claims, why are they changing my shipping address and mailing new cards to random people without notifying me. They keep telling me “not to worry” but they are doing a really poor job of protecting me as a customer. Once this is sorted out I am done with Kohls. Poor and inadequate customer service and fraud department.

PLACED AN ORDER ON 10/22/2022 NEVER RECEIVED ANY STATUS UPDATE RE: ORDER AS OF 11/01/2022 BY CALLING THEM. ONLY GOT 1 EMAIL ITEM HAD SHIPPED WITH NO DATE FOR DELIVERY. I CALLED TWICE AND THE REP COULD NOT EVEN EXPLAIN WHAT HAPPENED. I REQUESTED FULL REFUND $64.94. I WAS THEN TOLD IT WOULD TAKE AT LEAST 7 DAYS BEFORE I WOULD RECEIVE A REFUND. I WILL ALSO ADD THEIR STORES AND ITEMS ARE OF LOW QUALITY AND SMELL HORRIBLE AND I AM NO LONGER INTERESTED IN SHOPPING WITH KOHLS AGAIN.

I placed an order on 10.27.22. Since that order kohls has charged my account 5 times for a 3 item purchase. After the order was placed they changed the address to a bogus address so I would not receive purchase. I have called several times to make a complaint and they told me a refund was processed, the bank cannot see a refund being processed. I had to deactivated my card because of the bogus charges.