Kohl'sReviews of kohls.com

Why can't Kohl's hire call center representatives from the US? Why do you outsource? People from other countries do not understand how American accounts work. Furthermore, Kohl's reversed a payment they claim was from a wrong account. I have paid on this account from the same account for several months and have never had any problems. I requested a supervisor. Instead of transferring, she just left me in limbo. Poor customer service Kohl's

Words cannot describe how painfully awful it was for me to place an on-line order from Kohl's. It is wierd that Kohl's ship to stor options are restricted. Kohl's only ships certain products to certain stores. It was impossible for me to order 2 packs of socks from the same brand shipped to the same store. Just trying to order 2 packs of socks took me hours. Worst on-line shopping experience ever!!!

They increase your interest rate with no advance notification. You call to inquire on this and after three "supervisors" you still can't get a straight answer. Pay off my balance and NEVER shop here again!

I never usually leave a review for anything, but this got to me. I went to the Lake Zurich store today. I was there last week, and going back today, it has totally changed. I heard there was a new ceo who decided to take all of the drawings off the walls because it was too busy. I totally disagree. It looks now as though the store is going out of business. All the shelves are empty and it is just bare without any of the pictures that were on the wall. That was a horrible decision to mr . A total turn off for wanting to shop there. Looks awful.( Also, i do like the self ordering pick up, but since it is in the back of the store, you get no signal on your phone. Very disappointing. Will not want to shop there anymore,

Kohl's puts ALL of this merchandise online to sell. It takes anywhere from 3 to 4 weeks for it to be shipped to you. Then they changed the shipping dates. Then Kohl's tells you that the merchandise is no longer in stock. It takes forever for you to get a refund. If I could give them a minus -50 ✨⭐✨ stars I would do it. HORRIBLE experience. If you all need children's clothing, please try Carter's & The Children's Place. You will not be disappointed. The Children's Place gives all kinds of amazing discounts, online. Don't waste your time going into the store. It's a SCAM!!!!

I feel that Kohl's as a company has seriously gone down hill and they falsely advertise sales on items and then after you order it, will cancel the order because they know the price listed was well below what they buy it for. If you list it for that price, then keep your word. Worst if all is the reason they cancelled it, per Kohl's, is that the item was out of stock. The same day they cancelled it, I looked on the Kohl's website to see they still list the same item as in stock but the price had gone up $25 from the sales price. Horrible service from Kohl's and didn't even give the consumer the choice to cancel the order or wait.

I made a purchase that cost $68.51. I used my debit card to make the purchase and I was told that the card was declined. I swiped it again in disbelief. I swiped it again and even more disbelief knowing that it's impossible that my card is declined. in frustration I pulled out a credit card and the purchase went through only to find out that the money was also taken out of my bank account and charged on my debit card. I immediately went to the bank they told me there was nothing wrong with my card and it should have never been declined. the bank tells me I have to contact Kohl's Kohl's constantly tells me that they did not charge me. after having to go through the footwork of proving that I've been charged twice it took 16 days before I can get the money back in my debit card. just because of this headache I will never ever go back to Kohl's

Kohl's used to be my go-to store for clothes. I'm an average guy making an average living. I appreciate good clothes at affordable prices. But I can't shop there anymore because of their need to make political statements. I won't support businesses that play the political posturing game, especially when censorship of free speech is involved. I must not be the only one because I went in the other day to one and there were hardly any options.