Kohl'sReviews of kohls.com

I purchased an air fryer in November for Christmas. I never received a physical or electronic bill. In late February, I receive a "late notice," the only communication on this matter over $42!!!! Within minutes of receiving this communication, the late fees were waived and the balance was paid via my checking account. I NEVER RECEIVED an invoice, yet my credit report dropped nearly 100 points, down from 830. I tried to resolve this through Equifax, but to no avail. If this is not resolved immediately, I will boycott this store, both physically and through social media! All over $42...and all they had to do was send me a bill. Unbelievable!

Ordered size 11 6 underwear for a friend. Received it open and the 6th pair was a size 6! Of course they are out of stock. This was clearly a joke by some immature employees! Called Kohl's and they get a zero for not being helpful. I will not be using them in the future.

I shop at Kohl’s on Northland Ave, Appleton, WI, store 0121 and was treated like crap for their errors. I had to go in person, even though I used my Kohl’s charge card. It’s Kohl’s error, and I had that stupid Kohl’s cash, which is a joke. The double scan took off Kohl’s cash, off the purchase (s). When I went back I told them to compensate me for that stupid .23 Kohl’s cash. They absolutely refused to, so I asked 4 Times for a manager, and you know what I got from the terrible Customer Service gal, but the cashier that checked me out. She was extremely abrupt with and and didn’t apologize. She kept saying “Haven’t you made a mistake”. I ended up with the worthless Kohl’s cash, and the Customer Service didn’t even give me my return receipt, so I called and ask them to send it. “We don’t do that” the Customer Service gal said. I’m so disappointed with Kohl’s store. I won’t be shopping there for another purchase. It’s awful. They seem not to care or want customers. I am a really long time customer and never complain until now. Maybe I’ll try a different location in the future, this one’s unfeeling and insensitive to their customers.

I would give Kohls no stars if I could. I already wrote a one-star review regarding them charging interest, which is bogus . . . . . . Refer to my previous review for details. Btw, I reported Kohls to the Better Business Bureau. Anyway, Kohls keeps sending my checks back saying my Kohls' account was unable to be located. This happened last month. I called Kohls and spoke to Erica. She said they sent my check back because it was damaged. I call B.S. on that. I then told her the check was in perfect condition. There wasn't even a rip on it. She wanted me to pay with my bank card, which I wasn't going to do. We then agreed for me to send another check, and she assured me I wouldn't get charged interest. A couple of weeks later, I saw in my bank account that they received it. Cool. This month, I mailed another check on the first of March. On the 13th of March, I got my check back from Kohls, with the same message that they weren't able to locate my account. I even stuck a sticky note on the check saying to apply the amount to my account AND I wrote my email address, just in case they needed to contact me. You would think if they couldn't locate my account they would have emailed me . . . . . . This is predatorial lending! They're doing everything they can to charge interest. I already paid what I owed from my purchases, and I'm not going to continue this game of theirs. We're squared as far as I'm concerned. They need to write this off on my account--and I'm 100% sure they can LOCATE my account--close it, so we can move on.

Would give a zero rating if possible. I placed an order online. Products were delayed and never shipped. I asked them to cancel the order and credit back the order amount. They said they cannot. That the only thing I can do, is wait for the order to “someday” arrive, and drive 30 miles, to the nearest store, and return it.

I’m so tired of being offered the credit card and how I can pay it off right away blah, blah , blah. Well, today a cashier made me out to be some kind of idiot for not accepting the credit card! I told her nicely four times I’m not interested and she proceeded to show me why I need to get it! After I said kindly again, no Thankyou, she rolled her eyes and said,, okay you don’t like to save money! Do not make a fool out of me Kohls!!Treading on thin ice kohls!! I’ve spent alot of money here in the past and maybe done with kohls!! After reading the other reviews,, it’s time to find a new go to !!!

Worst company to deal with! I have gotten cards from other stores and when you make a payment you see the difference. NOT WITH KOHLS DO NOT GET A KOHLS CARD! this will be the biggest mistake ever! I been paying on this card for 2 years now and I haven’t shopped there since.

Kohl’s seems to be getting worse. I ordered items on line on 3/3 and 13 days later I still have not received items. Called customer service who could find my order but not where it is. “She talked to a supervisor” I need to call back tomorrow if I don’t receive pick up text. Then they will cancel order. Frustrating I have it shipped to store when I can because this is not my first time with a problem. Also the Kohl’s bucks don’t seem to pay off anymore. I went to use a few times with discount and it will cost me more. Cannot figure that out. The quality of the items I usually purchase have gone down hill. Not what I expected.