Kohl'sReviews of kohls.com

Dont buy from here, wrong part, advertise online as genuine parts, but if they don't fit and you have to open the bag to see if they fit , they won't accept the return total scam.

Yet another horrible return experience at kohls. I habe only shopped there 3x, all online, and all req'ing returns for oddly fitting items direct from kohls or wring size via what my mother later discovered was a 3rd party seller. Tired of various sites now incl other sellers! If I wanted to buy from an independent storefront I would use ebay not kohls. Trying to return the item was incredibly frustrating. After waiting in a lengthy line, the young male sales assoc could not find the order using the order/shipping form, nor any other info I supplied. Insisted he needed the email, which I didnt have as it was purchased by my 80 yo mother. I refused to leave saying I am rarely nearby and live a fair distance...to which he suggested I go to a closer store. Does he not think I wpuldnt have do e so if there was a closer loc??? Finally a mgr handled it, expressing her own disdain for the marketplace orders. Yet another reason to never shop with kohls in the future

It is really sad that it takes almost a whole week for your order to ship. They another whole week to get it. So you have 2 wait almost 2 weeks to get you order that seems a really long time and with the 100's of stores they have they can't ship it all sooner??????? Guess this is why I stopped buying from them years ago. :-(

A customer of Kohls for many years = profits for Kohls. In May, I called customer to ask for a return label and was told flat out must be 100.00 purchase; this was 97.00. Explained that the nearest store was 50+ miles away. Didn’t matter. So I mailed it back to them for 12.00. Shame on Kohls for treating their customers as disposable!

THE ABSOLUTELY WORST COMPANY ON EARTH!!!! THE RUDEST REPRESENTATIVES ANYWHERE!!! WHEN I TRIED TO GAIN ACCESS TO MY ACCOUNT, I WAS TOLD THAT I SHOULD CALL BACK IN A FEW DAYS SO TECH SUPPORT COULD HELP ME!! WHEN YOU ASK TO SPEAK TO A SUPERVISOR, THEY SIMPLY ACT LIKE YOU ARE NOT ON THE LINE AND HANGUP!!! WORST CUSTOMER SERVICE ON EARTH!!! THEN I WAS TOLD I WOULD BE CALLED BACK!!! THAT NEVER HAPPENED!!! I HAVE BEEN WORKING ON THIS FOR 4 DAYS!!! I HAVE NEVER BEEN LIED TO AS MANY TIMES AS THEIR REPS HAVE DONE FOR 4 DAYS!!! SAVE THE GRIEF, CLOSE YOUR ACCOUNT AND USE ANYONE ELSE!!!! THEY CAN NEVER BE TRUSTED!!!!!!!!!

it is very bad

NEVER order online from Kohl's. They shipped me the obvious wrong product, absorbed the return but I had to pay postage. I won't step foot in a store given my horrible experience.

There are some people posing as customers at the Sephora perfumes department and assisting unsuspecting customers to select the best perfumes to buy then when you take take it upfront to pay for it, it shows in the receipt that the perfumes has been scanned & paid for, but when you check your entire shopping it is no where to be found only to realize that you purchased a perfume for that person who was pretending to assist you to purchase it. It is very unfortunate for such kind of behavior to be happening in this day and age.