KnownhostReviews of knownhost.com

Adrian from Magefix here — I've been recommending KnownHost to my clients for a while now. Today, their support exceeded my expectations — top-notch service, performance, and support. Thanks, KH!

KnownHost do not have telephone support and one of their billing reps occasionally makes mistakes, but they are responsive, competent and helpful, which is very important during the initial stages of migrating your website and domain registration to them. They use NameSilo as their domain registrar, which has a user-friendly control panel and several other advantages. Their e-mail support is very fast. You will receive an initial e-mail a few minutes after creating a new ticket on their website. When an issue arises that a rep cannot handle it is escalated to the team leader and even to one of the senior managers. One of the latter, Jonathan K., is very professional. Overall, KnownHost is better than all the other hosting companies I have been with. It is highly recommended.

I have been hosting a VPS with KnownHost since 2017, using their managed service, and it's been an amazing experience. First of all, virtually no downtime in all of those years. Secondly, any time I have contacted support I have gotten such quick responses and a high quality of support. Their support staff are very helpful and have gone above and beyond for me. I highly recommend KnownHost if you're looking for a managed VPS service. Having someone available 24/7 is really worth it for me and have saved me several times over.

Overall, for the type of product and market that they offer, KH offer a great service. Their customer support is superb, with very helpful staff and quick response times, I'm eternally grateful to the team and the smooth operation they run. Will update if there are any changes. but so far so good. Thank you KH.

I have been a Knownhost customer since 2020, first with a VPS and now with a reseller plan. I have used various hosting services for almost 30 years, and Knownhost is one of the best providers I have ever used. The technical support is impressive, always responding to any question within minutes, the uptime is very good, and when there has occasionally been a problem, they have been completely transparent. What I value most about them is the peace of mind I have that everything always works correctly.

24/7 support that actually knows what they're doing? Yes please! No more waiting days for basic fixes.

The speed difference was noticeable immediately. My bounce rate dropped by 30% after switching. My visitors actually stay now!

I once asked a dumb question at 3 AM. Instead of judging, Their support guy walked me through it like it was noon on a Tuesday. That’s patience.