Knotty KnickersReviews of knottyknickers.co

Stay away it’s a scam have not received product. Will not provide tracking information and will claim they are working on issues when they are just providing run around. Stay away it’s not worth it as you will just be donating your money to scum.

Instagram post made them look quality, what turned up was a cheap pair of nylony pants that were half ways between a thong and Brazilian. Cancelled my subscription straight away

I complained on their facebook page about receiving faulty goods with large holes in the sides, only to have my comments deleted and to be blocked from their page all together. I can't even message them. An absolute scam! Quality is awful as well, one damaged, one lace pair has very thin see through gusset fabric so imagine what will happen there. The other pair, the orange one with bats on is doubled over fabric? I can't explain this well enough but its like 2 knickers sewn together and essentially the opposite of a no vpl. This will probably show through your clothing like you're wearing a nappy. Update. 3 years after leaving this review I get a email from trust pilot asking for my order number. So clearly they're hoping to remove negative reviews by banking on the fact that people won't have that info. Thankfully I have every email between me and the customer service team, which I'm happy to provide if there's any more doubt that I unfortunately spent money with this awful company. Also have a copy of paypal giving me a full refund when I explained the situation where as KK refused to give me a full refund. Always go to paypal or your bank.

The sizes and quality were inconsistent on the packages I did receive but everything was super cute so I kept trying. The primary problem is the lack of service. They didn't pay postage on a package. Apparently buried in their terms and conditions it says that if they fail to pay postage it's my responsibility to pay for the postage and give them a receipt and they will reimburse me. I had no idea what the postage due notice was for or who it was from and I wasn't about to pay postage for something when I always prepay postage on deliveries. There was no reshipping, no offer of a discount off of a future purchase to offset. It was all my fault for not reading their T&C clearly. It's too bad they don't realize that it's cheaper to keep the customers you have than to find new ones.

Horrible customer service! I have not received my July order. They billed me in August even though I skipped and order. I had to go to the post office to repay for shipping ( they didn't even pay what they charged me) They just keep sending me the same automatic messages. I would not recommend to even my worst enemy! Worst service ever!

The panties themselves were very poor quality, it makes sense why there are only $3.99. The material was uncomfortable; scratchy, course. And the sizing was quite off. I selected size M and I’d receive some that were too small and some that were too large. All in all, I do not recommend investing into these panties.

Ordered on 24th of August and the package never arrived. Contacted them and they asked me to check my 'post box and post office' (don't have a post box and have received no slip to say its at the post office) they said they would start an investigation and I haven't heard anything since. It said that if I cancel my account before they get back to me the investigation would be affected however my subscription date was looming and I refuse to be charged again for no product so I've accepted that I'm out of pocket. Really wish I had read these reviews before ordering. Have been blocked from commenting on Facebook otherwise I would be posting everywhere for people to AVOID.

Placed my very first subscription on August 15th, package never arrived and was given the run around for weeks via email, finally reached out via Facebook only to be told an investigation was being launched and it would take 2-4 business days .... its now September 22 and im still waiting for a response and being ignored through email and Facebook. Second subscription was billed to my credit card September 15 so we shall see if that arrives. I will most likely be disputing these charges with my credit card and cancelling my subscription since no one cares to respond back and I have zero products and out over $50