Knotty KnickersReviews of knottyknickers.co

Awful customer service. Terrible quality. Their inclusivity approach is just unethical marketing.

Decided to go for it. Bought the Midnight Bloom set and a lounge robe. Followed the sizing charts for each item. Bra is way too big around the ribcage - beyond unwearable. Panties are perfect. These items are both nicely made and I would theoretically purchase again. Just a bit sad I cannot exchange an unused item for the correct size. The lounge robe I would not buy again. Definitely a you-get-what-you-pay-for item.

Worst product and customer service ever. Bought 3 outfits and an additional bra, all the same sizes. None were even close to the same size. Only one bra fit and their solution was to give me 20% off on new purchases! No thanks. Don't buy or buy big but then the bras cups will fit but not the band. Undies buy 3x larger than their chart recommends. Buy one so you see the low quality too.

I had the subscription for just over a year so my review is based on everything as a whole. As far as the actual underwear, they were actually pretty decent for the price. However, of the 3 pairs I got monthly at least one pair almost consistently did not fit as it was either too small or too big but 2 out the 3 ain't bad I guess. As far as delivery, On multiple occasions during my time with them (I want to say 4-5) they sent the package with a postage due so I would get a notice from the post office that they wouldn't deliver bc I owed around $2-$4 roughly (it varied each month). So I would have to go down and pay and pick it up. Each time this happened they would take days to respond and eventually offer a refund for the postage due or an extra pair in next months order. If I chose the extra pair it would INEVITABLY be either an extra of the exact same underwear I was already sent OR the next months order would be missing altogether. 🤦 At one point they owed me an extra pair, then messed up my next months order and didn't send it to the correct address, so the month after that they sent the 1 extra, 3 pair from month prior I never received, and current 3 pair so 7 total. 2 we're identical and 3 didn't fit. And they tried blaming me for the address being wrong (I had been with them for 1 year at this point and had the same address the entire time but apparently after a year I had entered the wrong address) I was very upset they didn't just apologize for their mistake bc clearly it was a typing error on their end, I even sent a screenshot of original email confirmation my info from the first order with the correct address. It was a long 3 month ordeal. I finally decided to cancel bc it was too much hassle in May 2022. Got the confirmation email saying it was cancelled and everything. Wasn't charged June bc I had ALREADY CANCELLED then I moved to a different city. and then suddenly I get a charge in July 2022 for the subscription. I email saying I cancelled over a month ago and have my confirmation email and everything and they DENIED ME EVER HAVING CANCELLED AND REFUSED TO REFUND ME saying they don't have anything on file saying I cancelled. I explained I dont even live there anymore so I won't even get the underwear and I can't just go to the post office in a town I no longer live in and sent them my cancelation confirmation and all they said was they just cancelled my subscription now so basically I'm just out of luck but if I ever want to return let them know. Ha not a chance in hell. Worst customer service ever. I can't even believe it's a real business. It's a joke.

Will never order from them again! My first months pair ripped with the first wear, I emailed them they responded and said they would make it right. They never did. Next month all lace and I brought it up to them I would like more cotton and out of the next 6 pairs 4 were all lace, 1 didn't fit, and the the other one was ugly. Don't waste your time and money on this company. If your a bigger person they do not take that into account with there designs.

I've been with them on & off for a couple of years, have never had an issue with delivery, getting wrong sizes, customer service top notch & canceling was very easy & simple. Underwear are not not the best quality but for $3.99 what can you say. With shipping & 3 pairs around $13 no complaints

Will NEVER buy again. I ordered something and when it didn't show up, I contacted support. They asked for a photo. A photo of what?! Nothing?! Never even got my money back. The worst customer support I've ever had.

Impossible to unsubscribe. J’ai parlé avec le service à la clientèle qui m’a assuré m’avoir désabonnée et quelque mois plus tard, ils percevaient d’autres paiements et me renvoyaient des bobettes cheap. C’est du jetable. J’en ai brisé plusieurs en les mettant qu’une seule fois.