Knotty KnickersReviews of knottyknickers.co

They treat their employees like shit.

Absolutely shocking customer service. The original order was placed in February. Only part of the order turned up. It has since apparently been sent twice and lost twice since. The customer service team don't respond, and quite frankly lack any type of customer service skills. What did turn up was of ok quality. The sizes were inconsistent and the quality is nowhere near as good as what is advertised. What a waste of money the order was, well the part that actually turned up. If I could give 0 stars I would!

This review is only one star because zero stars was not an option. I ordered, they sent me the wrong items, they said they resend my order and never did. I have requested a refund 4 times now and nothing. Don’t waste your money this company and their customer service are terrible.

I place order and it said 4-5 working days still haven’t received anything looks like it’s a scam 🥹 Up to now have l haven’t received my parcel 18 days later no communication nothing and you took someone’s money

I ordered from them and they ghosted me for 2 months. Finally an agent reached out to me after about 20 attempts by me to talk to someone. They said they conveniently had lost my order and would resend. Then they said they would send me that but what I ordered was out of stock and to order something else of the same price. I did this and then they sent me all the wrong items and wrong sizes. A complete scam. They refused to refund my money or compensate me in any way. NEVER ORDER FROM THEM. Scam Company

Waited weeks for my order. Finally messaged them asking where it is and suddenly its marked as shipped. 2 weeks later it arrives...with incorrect knickers. One of the worst companies I have ever used, and will never buy from here again.

Underwear did not fit properly and they did not honor their "14 Day Fit Guarantee Made to fit every-body, or your money back." False advertising. Will be writing a review on every platform until they accept their underwear back and I receive a full refund. Edit: I disputed the charge and got a full refund from my bank. Knotty Knickers were at fault.

Worst customer service and like others have said the quality is awful looks and feels like something you would buy of temu or aliexpress I actually think their quality would be better. Avoid at all costs!