KmmaltairlinesReviews of kmmaltairlines.com

Venue avec la meme compagnie a l’aller, au retour impossible de rajouter un bagage cabine et on nous annonce que celui ci ira en soute pour 54€. À fuir

Mai più. Evitate questa compagnia di poveracci....ho pagato 3 bagagli e sull'applicazione né al check in è stato detto do andare prima. Al gate storie inutili e per imbarcarli ho dovuto pagare in più 165€ per mettere solo una fascetta verde. Ad altri passeggeri con il volo di andata senza problemi,al ritorno hanno dovuto pagare il supplemento bagagli....già pronti con il pos in mano Una compagnia di poveracci da 3° mondo Evitatela

Tickets were purchased with 10 kg hand luggage per person, when boarding the plane we had to pay extra 25 euros for our paid hand luggage which did not exceed the weight, pure theft, first and last time we used Air Malta. Service at the gate very rude and aggressive. I do not recommend.

Extrêmement déçu de cette compagnie de voyage Lyon. Malte pour l aller nous avons eu deux heures de retard sans aucune explication, mais le comble a été le retour Malte . Lyon c est que l on a dû payer notre valise cabine au prix de 40 euros ......alors que pour l allee rien !!! Comment la même compagnie peut elle avoir un tel agissement auprès de ses clients !!!! De plus nous ne sommes pas les seuls à avoir dû payer mais les tarifs étaient différents selon la tête des passagers, car la même valise cabine pouvait être de 20 euros jusqu à 55 euros ... Un scandale nous voyageons beaucoup plus Jamais cette compagnie... Attention ⚠️ Je déconseille à 100%....

I was flying with my son from Munich to Malta (KM307), we had booked an aisle and window seat in the 5th row. Apparently, there was a mix up with the seating and the seats were double-booked. I was approached by a blonde flight attendant who was extremely arrogant and rude, and even though I showed her my boarding pass with the correct seats she forced us to move to the back of the plane and I had to sit in a middle seat on a full flight in economy. I didn't want to make a scene and argue with her because my son was there and we were headed to our holiday. There was row just in front of us that was empty, but she wouldn't move us there because it was business class. I fly quite often and have never been treated so poorly - I would never fly with KMMalta again...no wonder the previous incarnation of the company went under :(

I flew from London Heathrow to Malta on 22nd April and checked in online the previous day. I was issued with a boarding pass for seat 11D in an emergency exit row. At Heathrow there was no baggage drop and we queued for nearly an hour to check in. The staff member looked at me and then my date of birth on my passport and then said I was being re-allocated another seat AS I WAS TOO OLD TO SIT IN AN EXIT ROW. It was their "policy" to seat only passengers under 60 in this row. (I am in no way incapacitated). I asked to see a supervisor who was extremely rude and was still told this was their rule. I was reallocated a seat at the back, near the toilets. The supervisor said I could see her at the gate. I did - she was extremely curt and she changed her story to say this seat needed to be paid for. On board I questioned the man in that seat who said he had been allocated it at the airport and didn't pay any supplement. I asked the steward on board about this ageist policy and he said NONE existed. I've emailed the airline but have had no satisfactory response. I am disgusted at this ageism and lack of apology from this airline, so I suggest avoiding them if possible.

Personale scortese al check-in

Das Gepäcksystem ist die reinste Abzocke. Wir mussten nicht nur unseren 10 Kilo Rucksack aufgeben, sondern sollten auch unsere persönlichen Gegenstände abgeben, da wir beide kleine Handtaschen für unsere Pässe und Wertsachen haben. Das konnte wir zwar abwenden, wurde aber von der Mitarbeiterin verfolgt und bedrängt. Sie hat eine riesen Szene gemacht, obwohl unsere Taschen allen Vorgaben entsprachen und wir die kleinen Taschen auch immer in der größeren verstauen könnten. Dann fliegen wir doch lieber mit Ryanair/Air Malta.